Evaluación de calidad de servicio y su influencia en la satisfacción del cliente en el comercial Malecón 2000 de la ciudad de Tosagua
The investigation was carried out in the commercial company "Malecón 2000" dedicated to the purchase and sale of mass consumption in the Tosagua canton, in which the influence of the quality of service on customer satisfaction was evaluated and diagnosed, said process was developed through...
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2022
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| Acceso en liña: | http://repositorio.espam.edu.ec/handle/42000/1991 |
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