Calidad de servicios que ofrecen las empresas CNT E.P. y Claro en áreas urbanas y rurales de Calceta

The purpose of evaluating the quality of service offered by the National Telecommunications Corporation against private enterprise course, in urban and rural areas of the city of Sock unfold in three stages allowed the investigation, we first determined the SERVQUAL model, one of the more attached m...

• Κύριος συγγραφέας: Intriago Bravo, Erwin Bladimir (author)
• Άλλοι συγγραφείς: Párraga Ramírez, Valeria Annabel (author)
• Μορφή: bachelorThesis
• Γλώσσα: spa
• Έκδοση: 2013
• Θέματα: Calidad de servicio; Escala SERVQUAL; Percepción del usuario; Estrategias
• Διαθέσιμο Online: http://repositorio.espam.edu.ec/handle/42000/156