Estudio de los aspectos tangibles de la calidad del servicio educativo del distrito de educación 13D06 Bolívar-Junín

The main objective of this research is to analyze the tangible aspects of the quality of educational services in the education district 13D06 Bolívar-Junín, this work began with the search for bibliographic information through books, magazines and web pages of various authors and deaths on the tangible aspects of the quality of the educational service which were found the following: Desks, tables, chairs, blackboards, modulars, computers, infocus projector, didactic materials, books, likewise, to diagnose the current situation, field research was applied, which allowed the researcher to interact with the people involved in this research work, that is, it allowed him to go to the study center to take information, The interview and the survey were applied that yielded as results the lack of modern technology, lack of technological equipment, little didactic material, posters, brochures, books, and the lack of maintenance of the infrastructure, equipment and materials of the educational units, therefore the inductive, inductive and descriptive method intervened, which allowed analyzing information and detailing facts and finally the improvement plan was designed that has the following structure, introduction, objectives, activities, strategies, indicators, responsible and time, therefore it is concluded that thanks to this study it was possible to contribute with key strategies to improve the quality of the services offered by the educational units of the 13D06 education district.

• Hoofdauteur: Zambrano Castro, Alex Fernando (author)
• Formaat: bachelorThesis
• Taal: spa
• Gepubliceerd in: 2024
• Onderwerpen: Calidad; Servicio; Estudiantes; Docentes; Materiales; Equipos; Tecnología
• Online toegang: http://repositorio.espam.edu.ec/handle/42000/2596