Evaluación de las variables del comportamiento organizacional mediante el empleo de indicadores de gestión en el taller artesanal de lácteos CeCePe

This research had as objective to assess the performance of the variables of organizational behavior through the use of management indicators in the Craft dairy shop CeCePe, to contribute to the decision-making and a more effective productivity, the implementation of four major phases was based in which some developed stages and activities were carried out. In the first instance, the candidates were identified and selected to form the team of experts who chose the variables of Organizational Behavior that were evaluated in the place object of study, it also established the management indicators and instruments based on the variables already selected, surveys were applied to workers and interviews to the manager and administrator of the workshop in order to obtain information necessary for the evaluation of the variables. The evaluation was done by synthetizing the data obtained, reflecting with clarity and accuracy the interpretation of the results, in which they met the variables that are in bankruptcy and in this way to determine the causes and effects reflecting them in the technique of Ishikawa to display graphically the variables that are at a level of alarm and correction for better understanding. To give solution to the deficiencies found a plan for improvement was developed as a tool to identify and organize the possible answers to the weaknesses and limitations found in the evaluation of the variables of Organizational Behavior through management indicators.

• Huvudupphovsman: Cedeño Loor, Jorge Javier (author)
• Övriga upphovsmän: Sacón Sabando, Karina Vanessa (author)
• Materialtyp: bachelorThesis
• Språk: spa
• Publicerad: 2016
• Ämnen: Comportamiento; Organización; Evaluación; Indicador; Variable
• Länkar: http://repositorio.espam.edu.ec/handle/42000/348