Evaluación del nivel de excelencia de los procesos claves en la empresa KEYTEL S.A.

Evaluación del nivel de excelencia de los procesos claves en la empresa KEYTEL S.A.

In this work a descriptive, field and documentary research was presented, in which analytical, synthetic, inductive and deductive tools were used in order to perform an internal analysis, through interviews and a survey to the company's workers and an external analysis through a PESTEL analysis...

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Bibliographic Details
Main Author: De La Rosa Mora, Kathya Jacqueline (author)
Other Authors: Mantuano Basurto, María Kasandra (author)
Format: bachelorThesis
Language:spa
Published: 2023
Subjects:
Procesos
Excelencia
Indicadores
Mejora
Online Access:http://repositorio.espam.edu.ec/handle/42000/2325
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