Calidad del servicio y satisfación del cliente de los atractivos turísticos naturales de la provincia de Cotopaxi.

The present work of investigation (research) shows the relevancy that has the quality in the tourist service, as well as the narrow relation that exists in order that a client is satisfied of receiving the above mentioned services, which include different ways of qualifying according to the percepti...

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Bibliographic Details
Main Author: Álvarez Albán, Jessica Alexandra (author)
Other Authors: Villamarín Rivera, Sofía Elizeth (author)
Format: bachelorThesis
Language:spa
Published: 2018
Subjects:
Online Access:http://repositorio.espe.edu.ec/handle/21000/15368
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