Estandarización de las herramientas de gestión en las telecomunicaciones

Nowadays organizations are considering the ways to improve their performance before the people with the implementation of Quality Management System but bearing in mind the standards well defined by regulatory bodies such as ISO, DIN or EN to validate the quality management system. Telecommunications...

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Glavni avtor: López Bustamante, Geovanna (author)
Drugi avtorji: Flores Vera, Joichs (author)
Format: article
Jezik:spa
Izdano: 2009
Teme:
Online dostop:http://www.dspace.espol.edu.ec/handle/123456789/8325
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author López Bustamante, Geovanna
author2 Flores Vera, Joichs
author2_role author
author_facet López Bustamante, Geovanna
Flores Vera, Joichs
author_role author
collection Repositorio Escuela Superior Politécnica del Litoral
dc.creator.none.fl_str_mv López Bustamante, Geovanna
Flores Vera, Joichs
dc.date.none.fl_str_mv 2009-12-10
2009-12-10
2009-12-10
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://www.dspace.espol.edu.ec/handle/123456789/8325
dc.language.none.fl_str_mv spa
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Escuela Superior Politécnica del Litoral
instname:Escuela Superior Politécnica del Litoral
instacron:ESPOL
dc.subject.none.fl_str_mv TL 9000
REQUERIMIENTOS
MEDICIONES
SISTEMA DE GESTIÓN DE CALIDAD
TELECOMUNICACIONES.
dc.title.none.fl_str_mv Estandarización de las herramientas de gestión en las telecomunicaciones
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description Nowadays organizations are considering the ways to improve their performance before the people with the implementation of Quality Management System but bearing in mind the standards well defined by regulatory bodies such as ISO, DIN or EN to validate the quality management system. Telecommunications keep on moving constantly and with it the need the companies that are dedicated to this business to ensure the proper functioning of their service and products, due to these situations has created the TL9000 standard including 100% to ISO 9001:2000 with the difference that is guided to the satisfaction of customer requirements, quality improvement and others. The paper analyzes telecommunications companies TL9000 certified, along with the benefits of which you can get a better organization of products and enhanced services through a strong commitment to quality and business excellence. Keywords: TL 9000, Requirements, Measurements, Quality Management System, Telecomunications
eu_rights_str_mv openAccess
format article
id ESPOL_8f48634c2b1a039bbef006229e374c82
instacron_str ESPOL
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instname_str Escuela Superior Politécnica del Litoral
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network_acronym_str ESPOL
network_name_str Repositorio Escuela Superior Politécnica del Litoral
oai_identifier_str oai:www.dspace.espol.edu.ec:123456789/8325
publishDate 2009
reponame_str Repositorio Escuela Superior Politécnica del Litoral
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repository.name.fl_str_mv Repositorio Escuela Superior Politécnica del Litoral - Escuela Superior Politécnica del Litoral
repository_id_str 1479
spelling Estandarización de las herramientas de gestión en las telecomunicacionesLópez Bustamante, GeovannaFlores Vera, JoichsTL 9000REQUERIMIENTOSMEDICIONESSISTEMA DE GESTIÓN DE CALIDADTELECOMUNICACIONES.Nowadays organizations are considering the ways to improve their performance before the people with the implementation of Quality Management System but bearing in mind the standards well defined by regulatory bodies such as ISO, DIN or EN to validate the quality management system. Telecommunications keep on moving constantly and with it the need the companies that are dedicated to this business to ensure the proper functioning of their service and products, due to these situations has created the TL9000 standard including 100% to ISO 9001:2000 with the difference that is guided to the satisfaction of customer requirements, quality improvement and others. The paper analyzes telecommunications companies TL9000 certified, along with the benefits of which you can get a better organization of products and enhanced services through a strong commitment to quality and business excellence. Keywords: TL 9000, Requirements, Measurements, Quality Management System, Telecomunications2009-12-102009-12-102009-12-10info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://www.dspace.espol.edu.ec/handle/123456789/8325spainfo:eu-repo/semantics/openAccessreponame:Repositorio Escuela Superior Politécnica del Litoralinstname:Escuela Superior Politécnica del Litoralinstacron:ESPOL2011-06-27T22:17:11Zoai:www.dspace.espol.edu.ec:123456789/8325Institucionalhttps://www.dspace.espol.edu.ec/Universidad públicahttps://www.espol.edu.ec/.https://www.dspace.espol.edu.ec/oaiEcuador...opendoar:14792011-06-27T22:17:11falseInstitucionalhttps://www.dspace.espol.edu.ec/Universidad públicahttps://www.espol.edu.ec/.https://www.dspace.espol.edu.ec/oai.Ecuador...opendoar:14792011-06-27T22:17:11Repositorio Escuela Superior Politécnica del Litoral - Escuela Superior Politécnica del Litoralfalse
spellingShingle Estandarización de las herramientas de gestión en las telecomunicaciones
López Bustamante, Geovanna
TL 9000
REQUERIMIENTOS
MEDICIONES
SISTEMA DE GESTIÓN DE CALIDAD
TELECOMUNICACIONES.
status_str publishedVersion
title Estandarización de las herramientas de gestión en las telecomunicaciones
title_full Estandarización de las herramientas de gestión en las telecomunicaciones
title_fullStr Estandarización de las herramientas de gestión en las telecomunicaciones
title_full_unstemmed Estandarización de las herramientas de gestión en las telecomunicaciones
title_short Estandarización de las herramientas de gestión en las telecomunicaciones
title_sort Estandarización de las herramientas de gestión en las telecomunicaciones
topic TL 9000
REQUERIMIENTOS
MEDICIONES
SISTEMA DE GESTIÓN DE CALIDAD
TELECOMUNICACIONES.
url http://www.dspace.espol.edu.ec/handle/123456789/8325