Análisis, diseño e implementación de servicios en línea (detalles de llamadas, facturas y guía virtual) en linkotel s.a.
The project that is described in this document, has as principal aim develop 3 services on line in Linkotel S.A. to optimize time in the clients, under a basic scheme of safety of 3 layers, prosecuting as result to improve the times of answers the clients, reducing the losing portfolio and giving em...
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| フォーマット: | article |
| 言語: | spa |
| 出版事項: |
2009
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| 主題: | |
| オンライン･アクセス: | http://www.dspace.espol.edu.ec/handle/123456789/6358 |
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タグ追加 | 要約: | The project that is described in this document, has as principal aim develop 3 services on line in Linkotel S.A. to optimize time in the clients, under a basic scheme of safety of 3 layers, prosecuting as result to improve the times of answers the clients, reducing the losing portfolio and giving empowerment to client 24 hours of the day, 7 days of the week, about the information that him concerns by Internet. |
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