Análisis, diseño e implementación de servicios en línea (detalles de llamadas, facturas y guía virtual) en linkotel s.a.

The project that is described in this document, has as principal aim develop 3 services on line in Linkotel S.A. to optimize time in the clients, under a basic scheme of safety of 3 layers, prosecuting as result to improve the times of answers the clients, reducing the losing portfolio and giving em...

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Bibliografiske detaljer
Hovedforfatter: Saltos, Carlos (author)
Andre forfattere: Valverde, Galo (author)
Format: article
Sprog:spa
Udgivet: 2009
Fag:
Online adgang:http://www.dspace.espol.edu.ec/handle/123456789/6358
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