Análisis del servicio postventa de una empresa comercializadora de productos eléctricos

Análisis del servicio postventa de una empresa comercializadora de productos eléctricos

This thesis was developed in an Ecuadorian company based in Guayaquil its main activity is to import and distribute technological items. The warranty area deals with two kinds of situations.

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Bibliographic Details
Main Author: Silva Ortega, Leonardo (author)
Other Authors: Lopez Iglesias, Sofía (author)
Format: article
Language:spa
Published: 2010
Subjects:
GARANTÍAS
DOA
RMA
POSTVENTA
SIMULACIÓN
IDEF-0
Online Access:http://www.dspace.espol.edu.ec/handle/123456789/8937
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Description
Summary:This thesis was developed in an Ecuadorian company based in Guayaquil its main activity is to import and distribute technological items. The warranty area deals with two kinds of situations.

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