Proyecto de inversión de un call center autosustentable para la regional 7 (Machala) de la corporación nacional de telecomunicaciones

This project poses the alternative investment to implement a call center in the city of Machala incorporating sales of broadband and fixed telephony as an added value, since by an excellent service in which we prioritize, fully optimizing the satisfaction of customers who need technical assistance o...

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Autor principal: Jaramillo Peralta, Priscila Anabel (author)
Altres autors: Calderón Muñoz, Milton Santiago (author), Navarrete Fernandez, Robert Ingemar (author), Bastidas, Geovanny (author)
Format: article
Idioma:spa
Publicat: 2010
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Accés en línia:http://www.dspace.espol.edu.ec/handle/123456789/13612
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author Jaramillo Peralta, Priscila Anabel
author2 Calderón Muñoz, Milton Santiago
Navarrete Fernandez, Robert Ingemar
Bastidas, Geovanny
author2_role author
author
author
author_facet Jaramillo Peralta, Priscila Anabel
Calderón Muñoz, Milton Santiago
Navarrete Fernandez, Robert Ingemar
Bastidas, Geovanny
author_role author
collection Repositorio Escuela Superior Politécnica del Litoral
dc.creator.none.fl_str_mv Jaramillo Peralta, Priscila Anabel
Calderón Muñoz, Milton Santiago
Navarrete Fernandez, Robert Ingemar
Bastidas, Geovanny
dc.date.none.fl_str_mv 2010-11-18
2010-11-18
2010-11-18
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://www.dspace.espol.edu.ec/handle/123456789/13612
dc.language.none.fl_str_mv spa
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Escuela Superior Politécnica del Litoral
instname:Escuela Superior Politécnica del Litoral
instacron:ESPOL
dc.subject.none.fl_str_mv CALL CENTER
LINEAS TELEFÓNICAS
dc.title.none.fl_str_mv Proyecto de inversión de un call center autosustentable para la regional 7 (Machala) de la corporación nacional de telecomunicaciones
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description This project poses the alternative investment to implement a call center in the city of Machala incorporating sales of broadband and fixed telephony as an added value, since by an excellent service in which we prioritize, fully optimizing the satisfaction of customers who need technical assistance or to order our products. The added value is to provide our potential customers phone lines and broadband internet facility, this means a good service that is provided by our operators to call center, which will leave a good image for CNT and thus go spread them throughout the community as our service and products they represent a worthwhile investment in their daily lives, as it is at this time to be communicated and globalized. The demand that we wish to bid in the fifth year is fixed at 70091.15 and 94914.63 clearly we meet and get our product to users who do not yet have the product.
eu_rights_str_mv openAccess
format article
id ESPOL_eb069ebc50db7d98bdcf3d26a02059cd
instacron_str ESPOL
institution ESPOL
instname_str Escuela Superior Politécnica del Litoral
language spa
network_acronym_str ESPOL
network_name_str Repositorio Escuela Superior Politécnica del Litoral
oai_identifier_str oai:www.dspace.espol.edu.ec:123456789/13612
publishDate 2010
reponame_str Repositorio Escuela Superior Politécnica del Litoral
repository.mail.fl_str_mv .
repository.name.fl_str_mv Repositorio Escuela Superior Politécnica del Litoral - Escuela Superior Politécnica del Litoral
repository_id_str 1479
spelling Proyecto de inversión de un call center autosustentable para la regional 7 (Machala) de la corporación nacional de telecomunicacionesJaramillo Peralta, Priscila AnabelCalderón Muñoz, Milton SantiagoNavarrete Fernandez, Robert IngemarBastidas, GeovannyCALL CENTERLINEAS TELEFÓNICASThis project poses the alternative investment to implement a call center in the city of Machala incorporating sales of broadband and fixed telephony as an added value, since by an excellent service in which we prioritize, fully optimizing the satisfaction of customers who need technical assistance or to order our products. The added value is to provide our potential customers phone lines and broadband internet facility, this means a good service that is provided by our operators to call center, which will leave a good image for CNT and thus go spread them throughout the community as our service and products they represent a worthwhile investment in their daily lives, as it is at this time to be communicated and globalized. The demand that we wish to bid in the fifth year is fixed at 70091.15 and 94914.63 clearly we meet and get our product to users who do not yet have the product.2010-11-182010-11-182010-11-18info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://www.dspace.espol.edu.ec/handle/123456789/13612spainfo:eu-repo/semantics/openAccessreponame:Repositorio Escuela Superior Politécnica del Litoralinstname:Escuela Superior Politécnica del Litoralinstacron:ESPOL2010-11-18T16:41:51Zoai:www.dspace.espol.edu.ec:123456789/13612Institucionalhttps://www.dspace.espol.edu.ec/Universidad públicahttps://www.espol.edu.ec/.https://www.dspace.espol.edu.ec/oaiEcuador...opendoar:14792010-11-18T16:41:51falseInstitucionalhttps://www.dspace.espol.edu.ec/Universidad públicahttps://www.espol.edu.ec/.https://www.dspace.espol.edu.ec/oai.Ecuador...opendoar:14792010-11-18T16:41:51Repositorio Escuela Superior Politécnica del Litoral - Escuela Superior Politécnica del Litoralfalse
spellingShingle Proyecto de inversión de un call center autosustentable para la regional 7 (Machala) de la corporación nacional de telecomunicaciones
Jaramillo Peralta, Priscila Anabel
CALL CENTER
LINEAS TELEFÓNICAS
status_str publishedVersion
title Proyecto de inversión de un call center autosustentable para la regional 7 (Machala) de la corporación nacional de telecomunicaciones
title_full Proyecto de inversión de un call center autosustentable para la regional 7 (Machala) de la corporación nacional de telecomunicaciones
title_fullStr Proyecto de inversión de un call center autosustentable para la regional 7 (Machala) de la corporación nacional de telecomunicaciones
title_full_unstemmed Proyecto de inversión de un call center autosustentable para la regional 7 (Machala) de la corporación nacional de telecomunicaciones
title_short Proyecto de inversión de un call center autosustentable para la regional 7 (Machala) de la corporación nacional de telecomunicaciones
title_sort Proyecto de inversión de un call center autosustentable para la regional 7 (Machala) de la corporación nacional de telecomunicaciones
topic CALL CENTER
LINEAS TELEFÓNICAS
url http://www.dspace.espol.edu.ec/handle/123456789/13612