Diseño de un sistema de gestión de la calidad basado en la norma ISO 9001:2008 para una empresa que comercializa artículos de ferretería en la ciudad de Guayaquil
The company under study, seeking to improve the performance of their processes and to gain an advantage over the other competitors, decided to implement a Quality Management System based on ISO 9001:2008, an international standard that gives guidance for continuous improvement and standardization of...
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| Format: | article |
| Language: | spa |
| Published: |
2011
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| Online Access: | http://www.dspace.espol.edu.ec/handle/123456789/14858 |
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