Gobierno electrónico, incidencia de la incorporación de servicios electrónicos en el índice de satisfacción del usuario. caso de análisis: Registro Civil de Ecuador
The purpose of this article is to describe the incidence that exists of the variable that measures the perception of quality that citizens have of the service they are receiving in the Agencies of the General Directorate of Civil Registry, Identification and Certification of the Republic of Ecuador...
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| Format: | article |
| Language: | spa |
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2018
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| Subjects: | |
| Online Access: | http://repositorio.iaen.edu.ec/handle/24000/4858 |
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