La comunicación asertiva como herramienta para la satisfacción en la atención a los pacientes que acuden al área de emergencia del Hospital IESS Ibarra
The research on assertive communication in the emergency department of the IESS Hospital in Ibarra revealed the importance of adequate and timely patient care. Despite this, deficiencies in communication by healthcare personnel were found, affecting patient satisfaction. The objective of the study w...
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| Natura: | bachelorThesis |
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2024
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| Accesso online: | https://repositorio.puce.edu.ec/handle/123456789/44604 |
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