STATISTICAL ANALYSIS OF THE QUALITY OF SERVICE IN THE INTERCANTONAL TERMI-NAL OF THE CITY OF RIOBAMBA

STATISTICAL ANALYSIS OF THE QUALITY OF SERVICE IN THE INTERCANTONAL TERMI-NAL OF THE CITY OF RIOBAMBA

Customer service is one of the main factors that affect the quality of service in both public and private companies, such is the case of human conglomerates where people or users come to require a service, in our research we try to know the attention To the user that is provided in the intercantonal...

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Xehetasun bibliografikoak
Egile nagusia: Londo Yachambáy, Fabián (author)
Beste egile batzuk: Sánchez Salcan, Narcisa (author), Herrera Chico, María Fernanda (author)
Formatua: article
Hizkuntza:spa
Argitaratua: 2020
Sarrera elektronikoa:http://revistas.espoch.edu.ec/index.php/mktdescubre/article/view/409
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