STATISTICAL ANALYSIS OF THE QUALITY OF SERVICE IN THE INTERCANTONAL TERMI-NAL OF THE CITY OF RIOBAMBA

Customer service is one of the main factors that affect the quality of service in both public and private companies, such is the case of human conglomerates where people or users come to require a service, in our research we try to know the attention To the user that is provided in the intercantonal...

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Autor Principal: Londo Yachambáy, Fabián (author)
Outros autores: Sánchez Salcan, Narcisa (author), Herrera Chico, María Fernanda (author)
Formato: article
Idioma:spa
Publicado: 2020
Acceso en liña:http://revistas.espoch.edu.ec/index.php/mktdescubre/article/view/409
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