Empathy and Communication in Culturally Diverse Contexts
This paper addresses intercultural communication possibilities of a variety of care and health professionals in a private health organisation of Cordoba with a diverse patient population. In this study we included the patients’ own perceptions of their ability to communicate with the profe...
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| フォーマット: | article |
| 言語: | spa |
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2023
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| オンライン･アクセス: | https://revistas.uasb.edu.ec/index.php/uru/article/view/4101 |
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タグ追加 | _version_ | 1838830297216450560 |
|---|---|
| author | Perusset Veras, Macarena |
| author_facet | Perusset Veras, Macarena |
| author_role | author |
| collection | Revista de Comunicación y Cultura |
| dc.creator.none.fl_str_mv | Perusset Veras, Macarena Perusset Veras, Macarena |
| dc.date.none.fl_str_mv | 2023-07-03 |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | https://revistas.uasb.edu.ec/index.php/uru/article/view/4101 10.32719/26312514.2023.8.8 |
| dc.language.none.fl_str_mv | spa |
| dc.publisher.none.fl_str_mv | Universidad Andina Simón Bolívar, Sede Ecuador |
| dc.relation.none.fl_str_mv | https://revistas.uasb.edu.ec/index.php/uru/article/view/4101/3992 |
| dc.rights.none.fl_str_mv | https://creativecommons.org/licenses/by-nc-sa/4.0 info:eu-repo/semantics/openAccess |
| dc.source.none.fl_str_mv | Uru: Revista de Comunicación y Cultura; No. 8 (2023): Electoral campaigns and digital communication; 121-132 Uru: Revista de Comunicación y Cultura; Núm. 8 (2023): Campañas electorales y comunicación digital; 121-132 2631-2514 reponame:Revista de Comunicación y Cultura instname:Universidad Andina Simón Bolivar instacron:UASB |
| dc.subject.none.fl_str_mv | Interculturalidad cuidados salud diversidad cultural Interculturality care health cultural diversity |
| dc.title.none.fl_str_mv | Empathy and Communication in Culturally Diverse Contexts Empatía y comunicación en contextos atravesados por la diversidad cultural |
| dc.type.none.fl_str_mv | info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
| description | This paper addresses intercultural communication possibilities of a variety of care and health professionals in a private health organisation of Cordoba with a diverse patient population. In this study we included the patients’ own perceptions of their ability to communicate with the professionals. We have used participant observation technique during eight weeks and surveys were carried out with doctors from different specialties, nurses, as well as outpatients and inpatients at the institution. In the surveys, health professionals were asked to rate their ability to communicate with people from other cultures, and in the patient surveys, they were asked to rate the professionals’ ability to communicate. Responses from 25 professionals (both doctors and nurses) and 91 patients were analysed. The results show that professionals with greater empathy and previous intercultural experience are more likely tocommunicate effectively with patients in relation to their health care. |
| eu_rights_str_mv | openAccess |
| format | article |
| id | REVURU_e8caca28a338df1e715d34075dd8920a |
| identifier_str_mv | 10.32719/26312514.2023.8.8 |
| instacron_str | UASB |
| institution | UASB |
| instname_str | Universidad Andina Simón Bolivar |
| language | spa |
| network_acronym_str | REVURU |
| network_name_str | Revista de Comunicación y Cultura |
| oai_identifier_str | oai:revistas.uasb.edu.ec:article/4101 |
| publishDate | 2023 |
| publisher.none.fl_str_mv | Universidad Andina Simón Bolívar, Sede Ecuador |
| reponame_str | Revista de Comunicación y Cultura |
| repository.mail.fl_str_mv | |
| repository.name.fl_str_mv | Revista de Comunicación y Cultura - Universidad Andina Simón Bolivar |
| repository_id_str | 0 |
| rights_invalid_str_mv | https://creativecommons.org/licenses/by-nc-sa/4.0 |
| spelling | Empathy and Communication in Culturally Diverse ContextsEmpatía y comunicación en contextos atravesados por la diversidad culturalPerusset Veras, MacarenaPerusset Veras, MacarenaInterculturalidadcuidadossaluddiversidad culturalInterculturalitycarehealthcultural diversityThis paper addresses intercultural communication possibilities of a variety of care and health professionals in a private health organisation of Cordoba with a diverse patient population. In this study we included the patients’ own perceptions of their ability to communicate with the professionals. We have used participant observation technique during eight weeks and surveys were carried out with doctors from different specialties, nurses, as well as outpatients and inpatients at the institution. In the surveys, health professionals were asked to rate their ability to communicate with people from other cultures, and in the patient surveys, they were asked to rate the professionals’ ability to communicate. Responses from 25 professionals (both doctors and nurses) and 91 patients were analysed. The results show that professionals with greater empathy and previous intercultural experience are more likely tocommunicate effectively with patients in relation to their health care.Este trabajo aborda las posibilidades de comunicación intercultural de distintos profesionales de la salud en una organización sanitaria de gestión privada en el interior de la provincia de Córdoba, que presenta una población de pacientes diversa. En este estudio incluimos las percepciones de los propios pacientes sobre la capacidad de comunicación con los profesionales, para lo que se llevó adelante la técnica de observación participante durante dieciocho semanas y se realizaron encuestas a médicos de distintas especialidades y enfermeros, así como a pacientes ambulatorios e internados en la institución. En las encuestas realizadas se solicitó a los profesionales de la salud que calificaran su capacidad de comunicación con personas pertenecientes a otras culturas y en las encuentras realizadas a los pacientes, se les solicitó que valoraran la capacidad de comunicación por parte de los profesionales. Se analizaron las respuestas de 22 profesionales (tanto médicos como enfermeros) y 91 pacientes. Los resultados demuestran que los profesionales que presentan mayor empatía y experiencia intercultural previa tienen mayores posibilidades de alcanzar una comunicación efectiva con los pacientes en relación al cuidado de la salud de estos últimos.Universidad Andina Simón Bolívar, Sede Ecuador2023-07-03info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistas.uasb.edu.ec/index.php/uru/article/view/410110.32719/26312514.2023.8.8Uru: Revista de Comunicación y Cultura; No. 8 (2023): Electoral campaigns and digital communication; 121-132Uru: Revista de Comunicación y Cultura; Núm. 8 (2023): Campañas electorales y comunicación digital; 121-1322631-2514reponame:Revista de Comunicación y Culturainstname:Universidad Andina Simón Bolivarinstacron:UASBspahttps://revistas.uasb.edu.ec/index.php/uru/article/view/4101/3992https://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccess2023-07-03T14:56:58Zoai:revistas.uasb.edu.ec:article/4101Portal de revistashttps://revistas.uasb.edu.ec/index.php/uruInstitución privadahttp://www.uasb.edu.ec/https://revistas.uasb.edu.ec/index.php/uru/oaiEcuador2631-25142631-2514opendoar:02023-07-03T14:56:58falsePortal de revistashttps://revistas.uasb.edu.ec/index.php/uruInstitución privadahttp://www.uasb.edu.ec/https://revistas.uasb.edu.ec/index.php/uru/oaiEcuador2631-25142631-2514opendoar:02023-07-03T14:56:58Revista de Comunicación y Cultura - Universidad Andina Simón Bolivarfalse |
| spellingShingle | Empathy and Communication in Culturally Diverse Contexts Perusset Veras, Macarena Interculturalidad cuidados salud diversidad cultural Interculturality care health cultural diversity |
| status_str | publishedVersion |
| title | Empathy and Communication in Culturally Diverse Contexts |
| title_full | Empathy and Communication in Culturally Diverse Contexts |
| title_fullStr | Empathy and Communication in Culturally Diverse Contexts |
| title_full_unstemmed | Empathy and Communication in Culturally Diverse Contexts |
| title_short | Empathy and Communication in Culturally Diverse Contexts |
| title_sort | Empathy and Communication in Culturally Diverse Contexts |
| topic | Interculturalidad cuidados salud diversidad cultural Interculturality care health cultural diversity |
| url | https://revistas.uasb.edu.ec/index.php/uru/article/view/4101 |