Plan de gestión de la calidad del servicio en atención al cliente para la ESPAM MFL

Plan de gestión de la calidad del servicio en atención al cliente para la ESPAM MFL

En los últimos años ha ganado espacio en la gestión institucional, el concepto operativo dela calidad de servicio en cuanto a brindar una atención óptima al usuario, de un determinadoproducto o servicio. La literatura revisada indica que son pocos los avances logrados en estamateria y, específicamen...

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Detaylı Bibliyografya
Yazar:	Palacios Zurita, Wladimir Alexander (author)
Diğer Yazarlar:	Ormaza Murillo, María Piedad (author)
Materyal Türü:	article
Dil:	spa
Baskı/Yayın Bilgisi:	2013
Konular:	evaluación institucional acreditación autoevaluación satisfacción universitaria institutional assessment accreditation self-assessment college satisfaction
Online Erişim:	https://revistasespam.espam.edu.ec/index.php/Revista_ESPAMCIENCIA/article/view/59
Etiketler:	Etiketle Etiket eklenmemiş, İlk siz ekleyin!

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