Process mining and its application in Ecuador: A systematic review

Process mining is a relatively new research discipline which uses techniques and tools that allow to determine the organizational structure, to discover, to monitor, and to improve real processes over a variety of application domains, through collecting knowledge from the event logs available in the information systems. This work aimed to find out what is the application that process mining has had in the Ecuadorian environment, taking as research methodology the search of writing evidence in scientific articles by means of planning and implementation of a systematic review of the topic. The results showed very few studies regarding process mining implementation according to the inclusion criteria stated in the protocol of the systematic review. It is concluded that the discipline is in an initial state in terms of practical application, since its few uses have been limited to the educational field. According to the global framework in which process mining is applied currently, the paper describes the organizations where this discipline could be applied in the Ecuadorian environment and the impact that could be achieved.

• Autor Principal: García, Lenin Jonatan Pin (author)
• Formato: article
• Idioma: spa
• Publicado: 2019
• Acceso en liña: https://revistasespam.espam.edu.ec/index.php/Revista_ESPAMCIENCIA/article/view/177