El reto de la comunicación: liderazgo comunicacional y herramientas negociadoras (Punto de Vista)

This article revolves around two central axes: communication and the art of negotiation as operative elements of communication leadership, which in turn gives rise to a new concept: the “Happy leadership”. The starting point is that every human being has an innate factor and a set of purchasable ite...

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Autor Principal: Cavallucci de Dalmases, Olga (author)
Formato: article
Idioma:spa
Publicado: 2017
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Acceso en liña:http://hdl.handle.net/10644/5478
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Summary:This article revolves around two central axes: communication and the art of negotiation as operative elements of communication leadership, which in turn gives rise to a new concept: the “Happy leadership”. The starting point is that every human being has an innate factor and a set of purchasable items, ie, that can be worked through practice and implementation of some tools: Awareness, Behavior, Image, Active listening and empathy.