Determinar la prevalencia del distrés entre el personal de ventas y administrativo en empresa de venta de insumos médicos realizando teletrabajo y trabajo presencial en Ecuador 2020

Introduction: Psychological distress is a set of symptoms caused by continuous and progressive stress. The COVID 19 pandemic led governments to take measures to avoid contagion, at the beginning an isolation was carried out, this led to companies adopting teleworking as an option to continue with their work, but because of this measure it was found psychological distress in workers. Objective: To determine the prevalence of psychological distress associated with working conditions among sales and administrative personnel in a company that sells medical supplies performing teleworking and fase to face work between the months March to December 2020, the COVID 19 pandemic period in Ecuador. Method: This is a cross sectional observational study, taking as a control group 43 administrative personnel workers and a study group of 38 sales personnel workers performing teleworking and fase to face work. Result: The statistically significant variable between the two groups studied was teleworking (p smaller than 0.01) where it was observed that the group of sales workers teleworked in 89.47 percent and the group of administrative workers in 60, 47 percent. To determine if the personnel had psychological distress, the Goldberg general health questionnaire (GHQ les 12) was used with a cut off point greather than 3 points, obtaining a prevalence of psychological distress in the sales group of 89.47 percent and the administrative group of 86.05 percent, in addition to a higher prevalence in women 93.02 percent than in men of 81.58 percent. Conclusion: There was no statistically significant difference, which suggests that there are other factors not evaluated that generate psychological distress, it should be considered to carry out more studies with a larger population.

• Үндсэн зохиолч: Alvarez Minchala, Boris Fernando (author)
• Формат: masterThesis
• Хэл сонгох: spa
• Хэвлэсэн: 2021
• Нөхцлүүд: SEGURIDAD INDUSTRIAL; SALUD MENTAL; DISTRÉS PSICOLÓGICO; COVID 19
• Онлайн хандалт: http://dspace.udla.edu.ec/handle/33000/13507