Fortalecimiento de la mesa de servicios de TI en una empresa que brinda servicios a entidades del sector bancario
The objective of this work is to apply the ADM method defined in the TOGAF 9.2 framework of The Open Group, in the resolution of the "concern" "Strengthening of an IT service desk in a company that provides technology services to the banking industry", the objective is to achieve...
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| Main Author: | |
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| Format: | masterThesis |
| Language: | spa |
| Published: |
2021
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| Subjects: | |
| Online Access: | http://dspace.udla.edu.ec/handle/33000/13485 |
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