Influencia de la selección por competencia en la adaptabilidad laboral en el Departamento de Servicio al Cliente - Call Center del Banco Diners Club, Quito 2021
The goal of this study is to establish the influence of competency-based personnel selection on labor adaptability in the Customer Service less Call Center department of Banco Diners Club Ecuador, focusing mainly on turnover and job performance. Since the selection process makes it possible to add n...
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| Hovedforfatter: | |
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| Format: | masterThesis |
| Sprog: | spa |
| Udgivet: |
2021
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| Fag: | |
| Online adgang: | http://dspace.udla.edu.ec/handle/33000/13530 |
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