Elaboración de un plan de gestión de la calidad para obtener la certificación ISO 9001/2015 dentro de la clínica veterinaria Dr. Hurtado
This work consists in the elaboration of a quality management plan to obtain the ISO 9001/2015 certification in Dr. Hurtado is Vet Clinic. This was done by the identification, evaluation and monitoring of all processes covered inside the vet clinic. When carrying out this plan, all the processes wer...
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| Autor principal: | |
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| Format: | masterThesis |
| Idioma: | spa |
| Publicat: |
2019
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| Matèries: | |
| Accés en línia: | http://dspace.udla.edu.ec/handle/33000/11872 |
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