Sistema de calidad aplicado a los procesos departamentales al hotel San Luis en la ciudad de Guaranda, Bolívar- Ecuador, año 2025
This research was conducted based on the development of a quality management system manual based on ISO 9001-2025 standards, applied to departmental processes at the San Luis Hotel in the city of Guaranda. The problem identified was a lack of excellent service when serving guests. The method used to...
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| Format: | bachelorThesis |
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2025
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| Online Access: | https://dspace.ueb.edu.ec/handle/123456789/8685 |
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Gestión del Sector Alojamiento - Hotel