Impacto del Marketing en la ciudad de San Gabriel, provincia del Carchi

The importance of this study is to analyze the impact of marketing on the competitiveness of the hotel sector in San Gabriel. The objective of the analysis is to determine how the marketing strategies implemented by hotels influence their ability to attract customers and improve their performance in...

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Glavni avtor: Ibarra Benavides, Silvia Marisol (author)
Format: article
Izdano: 2024
Online dostop:https://dspace.ueb.edu.ec/handle/123456789/7731
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Izvleček:The importance of this study is to analyze the impact of marketing on the competitiveness of the hotel sector in San Gabriel. The objective of the analysis is to determine how the marketing strategies implemented by hotels influence their ability to attract customers and improve their performance in the market. The methodology used is qualitative in approach, based on interviews applied to hotel managers in the city, in order to gather information on marketing practices and their perception of effectiveness. The data collected were analyzed descriptively, allowing the identification of the relationship between marketing strategies and key variables such as hotel occupancy and customer satisfaction. The interviews showed that marketing strategies, especially the use of social networks and online advertising, have a positive and significant impact on the competitiveness of hotels when applied in specific seasons of the year. In conclusion, hotels in San Gabriel should continue to strengthen their marketing capabilities, especially in the digital realm, to improve their competitive position in the local market.