La servucción y su importancia en los modelos de negocios actuales

For some time, the importance of customer loyalty for business is discussed, and how difficult it is to achieve it, much more in emerging markets, such as where most consumers by purchasing power are looking for offers and additional benefits for the lowest possible price, sometimes sacrificing qual...

Бүрэн тодорхойлолт

-д хадгалсан:
Номзүйн дэлгэрэнгүй
Үндсэн зохиолч: Guerrero Bejarano, Maria Auxiliadora (author)
Бусад зохиолчид: Silva Siu, Daniel Ricardo (author), Solì­s Vera, Karen Guiseell (author)
Формат: article
Хэвлэсэн: 2017
Нөхцлүүд:
Онлайн хандалт:https://doi.org/10.33890/innova.v2.n8.2017.241
https://repositorio.uide.edu.ec/handle/37000/3449
Шошгууд: Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
Тодорхойлолт
Тойм:For some time, the importance of customer loyalty for business is discussed, and how difficult it is to achieve it, much more in emerging markets, such as where most consumers by purchasing power are looking for offers and additional benefits for the lowest possible price, sometimes sacrificing quality, this theoretical and descriptive analysis allows to highlight the importance of logistics behind the service, its planning and control to obtain better results in the main objective of service companies, customer loyalty.