La calidad de los servicios de la cooperativa de ahorro y crédito Uniandes Ltda y la fidelidad de sus clientes, periodo 2016 - 2017
The objective of the research was to determine the influence of the quality of service on customer loyalty in the UNIANDES Savings and Credit Cooperative in the 2016-2017 period. It responds to the modality of a scientific investigation, developed under the parameters of a descriptive type of resear...
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| Format: | bachelorThesis |
| Language: | spa |
| Published: |
2018
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| Subjects: | |
| Online Access: | http://dspace.unach.edu.ec/handle/51000/5202 |
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