Evaluación al proceso de recuperación de cartera vencida del Gobierno Autónomo Descentralizado Municipal de Rumiñahui, Período 2020.

The present research work focused on an evaluation of the expired portfolio recovery process of the Municipal Decentralized Autonomous Government of Rumiñahui, period 2020, the evaluation is a process that allows to determine the activities carried out by the department for the fulfillment of the objectives and institutional goals. Within the methodology the analytical method was applied, with a type of descriptive, documentary and field research, the research design was the non experimental because the variables were not manipulated, the population was conformed by the administrative staff and financial staff of the Municipal Decentralized Autonomous Government of Rumiñahui, the techniques that were used were the interview applied to the highest authority, the surveys applied to the Financial Department (Coactive Area) which facilitated the collection of information and the analysis of results. With the above, we proceeded to the analysis of the process of recovery of expired portfolio resulting in the lack of policies and strategies to mitigate the increase of the expired portfolio, in addition to not having trained personnel to carry out the process, causing delays in the collection and handling of documentation, therefore, this makes it difficult to meet the goals and objectives set, due to the lack of preventive control of the portfolio to expire and corrective of the expired portfolio.

• Huvudupphovsman: Narváez Pillajo, Luis Anibal (author)
• Materialtyp: bachelorThesis
• Språk: spa
• Publicerad: 2023
• Ämnen: Evaluación; Cartera Vencida; Recaudación de Fondos; GADS Municipales; Objetivos
• Länkar: http://dspace.unach.edu.ec/handle/51000/10489