Análisis de la Herramienta OTRS para la Gestión de solicitudes aplicado al Departamento De Infraestructura De La Universidad Nacional De Chimborazo.

Análisis de la Herramienta OTRS para la Gestión de solicitudes aplicado al Departamento De Infraestructura De La Universidad Nacional De Chimborazo.

This thesis project consists of the implementation of the management system OTRS applications in the Department of Infrastructure and maintenance of UNACH. Getting the advantage of ease of management and configuration management applications. Requests for more frequent requests are for the maintenan...

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Bibliographic Details
Main Author: Cargua Cargua, Lilian Maritza (author)
Other Authors: Calderón Morocho, Rosa Elizabeth (author)
Format: bachelorThesis
Language:spa
Published: 2016
Subjects:
OTRS
Centos
Infraestructura
Linux
Online Access:http://dspace.unach.edu.ec/handle/51000/3063
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