Modelo de Gestión de Servicio al Cliente para el Hotel Chimborazo Internacional de la Ciudad de Riobamba, Provincia de Chimborazo.

This work will provide a right answer to the necessities existing in the Chimborazo International Hotel in the administrative and management area to improve the service that is offered to the customer and obtain satisfaction, as well as to improve the labor level of the employee who are the people d...

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Bibliographic Details
Main Author: Pinduisaca Manjarrés, Pamela del Rocío (author)
Format: bachelorThesis
Language:spa
Published: 2012
Subjects:
Online Access:http://dspace.unach.edu.ec/handle/51000/611
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