Modelo de Gestión del Sector Hotelero para la Asociación de Hoteleros de Chimborazo - Ahotech.
Of last years the world has suffered a series of changes, especially in regards to the practices of business. The customers have become a source of information on the quality of the product and of the service instead of being only the productive and services companies' objective. Plans of short...
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| Format: | bachelorThesis |
| Jezik: | spa |
| Izdano: |
2011
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| Online dostop: | http://dspace.unach.edu.ec/handle/51000/552 |
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Označite | Izvleček: | Of last years the world has suffered a series of changes, especially in regards to the practices of business. The customers have become a source of information on the quality of the product and of the service instead of being only the productive and services companies' objective. Plans of short reach to supply the customer's needs, keeping off the simultaneous efforts become elaborate at the hotel companies that does our unpublished work because silver-plates him a joint action that benefits the whole the tourist sector. The mission no longer involves to be better than the competition, the mission now is excellence. The evaluation theoretic and practical of the tourist activity in the provinces, the experiences of preceding investigations validated at this field and the knowledge of the concrete conditions the tourist activity develops in and in specific the hotel sector, they have allowed in the context of this investigation proposing an operational model and presenting an united strategy for the step of use for the hotel companies. |
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