Calidad de los servicios de la planta de lácteos Pladelact y su impacto en la percepción de los clientes del cantón Penipe, provincia de Chimborazo
ABSTRACT: The Pladelact Dairy Plant, located in the Penipe canton, Chimborazo Province, has recognized the need to understand the impact of service quality on customer perception. Therefore, the main objective of this research is to determine the impact of service quality on customer perception at t...
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| Autor principal: | |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado em: |
2024
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| Assuntos: | |
| Acesso em linha: | http://dspace.unach.edu.ec/handle/51000/13773 |
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