Benchmarking en la industria de la construcción mediante una adaptación de la metodología del world management survey

The competition in the construction industry is strong, in this reason the construction companies look for tools that allow them to obtain competitive advantages in the market. Among these is benchmarking, which allows you to compare the performance of a company with other constructions of the environment so that senior executives can propose continuous improvement actions. There are previous benchmarking studies in the construction industry, in which they have evaluated many dimensions and management practices, using different methods to analyze the performance of construction companies, but present difficulties due to their extension and the variety of practices evaluated. The main objective of this research is to develop a benchmarking tool with the minimum dimensions and practices applicable to the construction industry through an adaptation of the world management survey methodology. For this purpose, questionnaires were prepared after a bibliographic compilation. These were validated through interviews with experts from different construction companies, after the data was collected by creating a website with 7 dimensional and 34 management practices. A total of 41 responses were obtained, of which the mean and the score distribution curve were calculated. Most companies have a score below 50%, results that indicate that the construction companies analyzed are poorly managed.

• Yazar: Bonilla Urquizo Mauricio Rodrigo (author)
• Materyal Türü: bachelorThesis
• Dil: spa
• Baskı/Yayın Bilgisi: 2019
• Konular: Benchmarking; industria de la construcción; dimensiones; prácticas de gestión
• Online Erişim: http://dspace.unach.edu.ec/handle/51000/6225