El Síndrome de Burnout y las estrategias de afrontamiento en el personal de la Policía Municipal de Loja en el período 2019

During the last years, Burnout Syndrome has become highly relevant for public health, due to the negative effects produced on both physically and psychologically by those who suffer from it. The literature suggests that coping strategies could influence the development and management of this syndrom...

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Glavni avtor: Paucar Barba, Jhuleidy Stefany (author)
Format: bachelorThesis
Jezik:spa
Izdano: 2020
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Online dostop:http://dspace.unl.edu.ec/jspui/handle/123456789/23296
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Izvleček:During the last years, Burnout Syndrome has become highly relevant for public health, due to the negative effects produced on both physically and psychologically by those who suffer from it. The literature suggests that coping strategies could influence the development and management of this syndrome. The present investigation allowed to determine the level of burnout syndrome and the coping strategies in the Loja Municipal Police. A mixed quantitative and qualitative approach was used, with a descriptive and cross-sectional design, in which 100 police officers participated, who were selected through non-probability sampling. For data collection the Maslach Burnout Inventory (MBI) and the Stress Coping Modes (CAE) questionnaire were used. The results suggest that most of the participants present a low degree of burnout. Among the participants, the most widely used coping strategy is Focus on solving the problema; A weak but significant statistical correlation between the two variables was identified, from which it is concluded that the use of said coping strategy constitutes a protective aspect in the appearance and development of burnout. Key words: Burnout, Burnout Syndrome, Coping Strategies, Police.