Propuesta de un manual de clasificación de puestos, valuación de puestos por puntos y reglamento de admisión y empleo para la empresa sistecma s.a. de la ciudad de Quito

The present investigation was directed to the company of TECHNICAL SYSTEMS OF MAINTENANCE SISTECMA S.A., the same that from the year 2013 is dedicated to the maintenance and repair of electronic and computer equipment in the City of Quito; also, to the sale of these equipment’s wholesale and minor, as well as of parts, spare parts and accessories. Its acceptance in the market has allowed to increase the services and therefore the operability, reason for which it is necessary an ordering and control of Human Talent, in search of a better performance of each job that allows to reach a greater development and Business Growth. The general objective is to "Make a proposal for a manual of functions; an assessment of posts by points; and, a regulation of admission and employment for the company SISTECMA S.A. Of the City of Quito "; From there the specific objectives were derived, that through a technical, objective and real study it was possible to determine valid and logical results, then the new proposals were elaborated that allowed to distribute correctly the functions and responsibilities of each employee; Take advantage of their skills and skills, value each job; And recruit, select and hire the right staff. SISTEMA S.A., since its creation does not have a Manual of Functions, therefore there is a need to avoid duplication, prevent labor conflicts, coordinate activities and optimize times, for which a proposal based on a classification of positions and establishment of organizational charts that allowed to identify the positions in a better way, hierarchizing the levels of command; thus, it was determined that the company is made up of 14 people, 13 of whom have an established contract and a syndic who offers professional services, all of them under the command of a Manager and divided into 5 necessary functional areas on which all activities revolve. The new Function Manual was prepared for 12 positions, framed in a practical format that contains basic characteristics for its application and execution such as: identification, functions, responsibilities, requirements, and general data. The importance of equating salaries in a fair and equitable way, with the purpose of stimulating and encouraging the employee to better perform his position, was reflected in the proposal of the valuation of positions through the method of points, where the factors of Evaluation that are: Education and Knowledge, Responsibility, Effort and Working Conditions; A gradation of 1 to 5 degrees was made; The subfactors were weighted as follows: Education 30%, Experience 20%, Responsibility for results 20%, Physical and Mental Effort 10% each, Environmental condition 5% and Labor Risk 5%; And proceeded to give a corresponding score for each position. By means of the application of formulas a slope of 2.31 was found, thus the equation of the line was determined and later defined graphically; The sum of all salaries corresponding to $ 6,422, oo and the sum of all points of charges equal to 2,670 was taken as reference, then the valuation factor, which was 2.41, was found mathematically. He analyzed that the positions that need a salary readjustment are; the head of sales, design; the technical, network and design auxiliaries and the secretary. Finally, a new salary sum of $ 6,834 was obtained, oo existing a surplus of $ 422, oo. The proposal for a Regulation on Admission and Employment, which allows regulating the recruitment, selection, recruitment, training and integration of new members of the company, has been made based on the requirements and needs of SISTECMA SA, which has 32 items specified in 4 Basic chapters of: preliminary provisions, admission and employment process, legal provisions and general provisions. Finally, it was established the conclusions and recommendations necessary to define the research work, the same ones that were elaborated at the discretion of the researcher as a contribution for the company SISTECMA S.A.

• Hlavní autor: Herrera Aldeán, Rosario Gabriela (author)
• Médium: bachelorThesis
• Jazyk: spa
• Vydáno: 2016
• Témata: INGENIERA COMERCIAL; PROPUESTA MANUAL; CLASIFICACIÒN PUESTOS; REGLAMENTOS ADMISIÒN
• On-line přístup: http://dspace.unl.edu.ec/jspui/handle/123456789/17548