Necesidad de reformar el numeral 8, del artículo 4, de la ley orgánica de defensa del consumidor referente a los derechos del consumidor cuando existen deficiencias y mala calidad de bienes y servicios
The Organic Law on Consumer Protection is composed of 15 chapters that regulate, among other things, price control, quality, quantity, consumer associations, prohibited practices, violations and penalties, jurisdiction and procedure; however, we consider it necessary to work on certain reforms, as t...
Kaydedildi:
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| Materyal Türü: | bachelorThesis |
| Dil: | spa |
| Baskı/Yayın Bilgisi: |
2017
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| Konular: | |
| Online Erişim: | http://dspace.unl.edu.ec/jspui/handle/123456789/18721 |
| Etiketler: |
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Etiketle | Özet: | The Organic Law on Consumer Protection is composed of 15 chapters that regulate, among other things, price control, quality, quantity, consumer associations, prohibited practices, violations and penalties, jurisdiction and procedure; however, we consider it necessary to work on certain reforms, as the current law does not have clear guidance on the procedures for violation of consumer rights, and on mechanisms for quality control. The constitutional provisions and laws also establish obligations on suppliers to ensure consumer rights; for example, a supplier is responsible for delivering to consumers accurate, clear and complete information of the goods or services offered, and likewise the requirement that any company or commercial establishment keeps a book of complaints or grievances to the consumer is established. Regarding access to justice is important to have a justice that is fast, efficient and free, to the extent that agencies and parties to the proceedings containing the law forge an appropriate response to consumer expectation it claims; when I have clear rules, the procedure is quick and not subject to manipulations of all kinds; due process is respected and does not cost the consumer will get what we all hope; access and confidence in the administration of justice to consumers. We believe that the primary purpose of this legislation is to ensure the defense of users and consumers and to establish principles and standards to form a system of protection, repair and replacement of rights. Thus, taking into account the above aspects, the present investigation has allowed us to develop a scientific-legal study on the need to reform Article 4, paragraph 8 of the Law on consumer protection, while we want encourage further improvements in the wording of the legislation, with the active participation of all who are determined to work to achieve the good life, by ensuring justice with effective and impartial protection. |
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