Fortalecimiento Turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe.

The present research work called “Tourist Strengthening of the (PDYOT) Territorial Development and land plan in “Los Encuentros” parish, Yantzaza canton, Zamora Chinchipe province, has been proposed with the aim of improving tourist activity. The general objective of the research is to “Strengthen t...

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Autor principal: Puglla Guaillas, Silvia Magdalena (author)
Formato: bachelorThesis
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Publicado em: 2021
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author Puglla Guaillas, Silvia Magdalena
author_facet Puglla Guaillas, Silvia Magdalena
author_role author
collection Repositorio Universidad Nacional de Loja
dc.contributor.none.fl_str_mv Quito Ramón, Alex Javier
dc.creator.none.fl_str_mv Puglla Guaillas, Silvia Magdalena
dc.date.none.fl_str_mv 2021-03-16T13:41:31Z
2021-03-16T13:41:31Z
2021-03-16
dc.format.none.fl_str_mv 249 páginas
application/pdf
dc.identifier.none.fl_str_mv https://dspace.unl.edu.ec/jspui/handle/123456789/23890
dc.language.none.fl_str_mv spa
dc.publisher.none.fl_str_mv Loja, 16 de marzo de 2021
dc.rights.none.fl_str_mv http://creativecommons.org/licenses/by-nc-sa/3.0/ec/
info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Nacional de Loja
instname:Universidad Nacional de Loja
instacron:UNL
dc.subject.none.fl_str_mv ADMINISTRACIÒN TURÍSTICA
ORDENAMIENTO TERRITORIAL
YANTZAZA
DESARROLLO TURISTICO
dc.title.none.fl_str_mv Fortalecimiento Turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe.
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/bachelorThesis
description The present research work called “Tourist Strengthening of the (PDYOT) Territorial Development and land plan in “Los Encuentros” parish, Yantzaza canton, Zamora Chinchipe province, has been proposed with the aim of improving tourist activity. The general objective of the research is to “Strengthen the Tourism Development and Territorial land Plan (PDYOT) in Los Encuentros Parish, Yantzaza Canton, Province of Zamora Chinchipe, and three specific objectives were developed: first objective: To carry out the diagnosis of the tourist component in the Los Encuentros Parish, Yantzaza Canton, Zamora Chinchipe Province; Second objective: To prepare a proposal for tourism development in the Los Encuentros parish; Third objective: Propose strategies for the application of the Tourism Development Plan in Los Encuentros Parish. To comply with the first specific objective, a brief review of the literature was carried out, confidential sources such as the PDyOT of the Los Encuentros parish, direct observation to verify the current status of the natural and cultural attractions, on-site visits, and also proceeded to raise Information where the Ricaurte worksheets were used, filling in the inventory files of tourist attractions of Mintur 2018 that helped us to obtain the ranking of tourist attractions, interviews, surveys, SWOT analysis and two participatory workshops were carried out, as well as identified that there is a deficit in terms of accommodation and recreational services, as well as there is no correct infrastructure of basic services to offer a quality service to visitors, there are 30% natural attractions and 70% cultural attractions, but currently they are in poor condition since it does not have the a corresponding decisions to carry out tourist activities, which require good planning to improve their service, with regard to the community's attitude towards tourism, positive results were obtained with more than 50% acceptance of the development of tourist activities In the communities, eight strengths, five opportunities, ten weaknesses and five threats were also obtained. From here, the strategy matrix was built. For the fulfillment of the second specific objective, it was based on the information generated from the crossed SWOT and several tourist strategies were proposed, among which the creation of a tourist product was selected as the first strategic objective, for the creation of this objective it was proposed based on the great variety of natural and cultural attractions that “Los Encuentros” parish has, as a second strategic objective the implementation of a tourist information center was proposed, a third strategic objective was raised training workshops on customer care and service and the importance of cultural identity because the actors involved in the tourist activity require constant training to provide a good service to tourists and the fourth strategic objective was the promotion of natural and cultural attractions through the social network facebook. Finally, in order to fulfill the third objective, the design of the strategies that will benefit and strengthen tourism to the PDyOT in “Los Encuentros” parish was carried out. It is concluded that “Los Encuentros” parish does not have enough service offer to satisfy visitors, basic services are of poor quality, it does not have a good infrastructure with respect to trails and tourist signs, 5 it has great tourist potential of natural attractions and cultural attractions that with their respective adaptation could improve their services. The development of tourist activities could be strengthened by giving their respective monitoring and management of the proposed projects, making agreements with other institutions that contribute to the improvement of the tourist plant, giving the respective adjustments to the tourist infrastructure, in addition to the constant training to improve the services to tourists who visit “Los Encuentros” parish. The representatives of the provincial government should consider as the main strategies for its implementation that will help to strengthen the development of tourist activities in the area.
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spelling Fortalecimiento Turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe.Puglla Guaillas, Silvia MagdalenaADMINISTRACIÒN TURÍSTICAORDENAMIENTO TERRITORIALYANTZAZADESARROLLO TURISTICOThe present research work called “Tourist Strengthening of the (PDYOT) Territorial Development and land plan in “Los Encuentros” parish, Yantzaza canton, Zamora Chinchipe province, has been proposed with the aim of improving tourist activity. The general objective of the research is to “Strengthen the Tourism Development and Territorial land Plan (PDYOT) in Los Encuentros Parish, Yantzaza Canton, Province of Zamora Chinchipe, and three specific objectives were developed: first objective: To carry out the diagnosis of the tourist component in the Los Encuentros Parish, Yantzaza Canton, Zamora Chinchipe Province; Second objective: To prepare a proposal for tourism development in the Los Encuentros parish; Third objective: Propose strategies for the application of the Tourism Development Plan in Los Encuentros Parish. To comply with the first specific objective, a brief review of the literature was carried out, confidential sources such as the PDyOT of the Los Encuentros parish, direct observation to verify the current status of the natural and cultural attractions, on-site visits, and also proceeded to raise Information where the Ricaurte worksheets were used, filling in the inventory files of tourist attractions of Mintur 2018 that helped us to obtain the ranking of tourist attractions, interviews, surveys, SWOT analysis and two participatory workshops were carried out, as well as identified that there is a deficit in terms of accommodation and recreational services, as well as there is no correct infrastructure of basic services to offer a quality service to visitors, there are 30% natural attractions and 70% cultural attractions, but currently they are in poor condition since it does not have the a corresponding decisions to carry out tourist activities, which require good planning to improve their service, with regard to the community's attitude towards tourism, positive results were obtained with more than 50% acceptance of the development of tourist activities In the communities, eight strengths, five opportunities, ten weaknesses and five threats were also obtained. From here, the strategy matrix was built. For the fulfillment of the second specific objective, it was based on the information generated from the crossed SWOT and several tourist strategies were proposed, among which the creation of a tourist product was selected as the first strategic objective, for the creation of this objective it was proposed based on the great variety of natural and cultural attractions that “Los Encuentros” parish has, as a second strategic objective the implementation of a tourist information center was proposed, a third strategic objective was raised training workshops on customer care and service and the importance of cultural identity because the actors involved in the tourist activity require constant training to provide a good service to tourists and the fourth strategic objective was the promotion of natural and cultural attractions through the social network facebook. Finally, in order to fulfill the third objective, the design of the strategies that will benefit and strengthen tourism to the PDyOT in “Los Encuentros” parish was carried out. It is concluded that “Los Encuentros” parish does not have enough service offer to satisfy visitors, basic services are of poor quality, it does not have a good infrastructure with respect to trails and tourist signs, 5 it has great tourist potential of natural attractions and cultural attractions that with their respective adaptation could improve their services. The development of tourist activities could be strengthened by giving their respective monitoring and management of the proposed projects, making agreements with other institutions that contribute to the improvement of the tourist plant, giving the respective adjustments to the tourist infrastructure, in addition to the constant training to improve the services to tourists who visit “Los Encuentros” parish. The representatives of the provincial government should consider as the main strategies for its implementation that will help to strengthen the development of tourist activities in the area.El presente trabajo de investigación denominado “Fortalecimiento turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe, se lo ha planteado con la finalidad de mejorar la actividad turística. La investigación tiene como objetivo general “Fortalecer turísticamente al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe y se desarrolló tres objetivos específicos, primer objetivo: Realizar el diagnóstico del componente turístico en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe; segundo objetivo: Elaborar una propuesta de desarrollo turístico en la parroquia Los Encuentros; tercer objetivo: Proponer estrategias para la aplicación al Plan de Desarrollo Turístico, en la parroquia Los Encuentros. Para dar cumplimiento al primer objetivo específico se procedió a una breve revisión de literatura fuentes confidenciales como el PDYOT de la parroquia Los Encuentros, observación directa para verificar el estado actual de los atractivos naturales y culturales, visitas in situ, así mismo se procedió a levantar información donde se utilizó las fichas de Ricaurte, llenado de fichas de levantamiento de inventario de atractivos turísticos del MINTUR 2018 que nos ayudó a obtener la jerarquización de los atractivo turísticos, se realizaron entrevistas, encuestas, análisis FODA y dos talleres participativos, así también se identificó que existe un déficit en lo que respecta al servicio de alojamiento y servicios de esparcimiento, así también no existe una correcta infraestructura de servicios básicos para ofrecer un servicio de calidad a los visitantes, existen 30% de atractivos naturales y 70% de atractivos culturales, pero actualmente se encuentran en mal estado ya que no cuenta con las adecuaciones correspondientes para realizar actividades turísticas los mismos que requieren de una buena planificación para mejorar su servicio, en lo que respecta la actitud de la comunidad hacia el turismo se obtuvieron resultados positivos teniendo en más de un 50% de aceptación del desarrollo de las actividades turísticas en las comunidades, además se obtuvieron ocho fortalezas, cinco oportunidades, diez debilidades y cinco amenazas a partir de aquí se construyó la matriz de estrategias. Para el cumplimiento del segundo objetivo específico se basó en la información generada del FODA cruzado y se planteó varias estrategias turísticas entre las mismas que fueron seleccionadas como primer objetivo estratégico la creación de un producto turístico, para la creación de este objetivo se planteó en base a la gran variedad de atractivos naturales y culturales que posee la parroquia Los Encuentros, como segundo objetivo estratégico se planteó la implementación de un centro de información turística, tercer objetivo estratégico se planteó un taller de capacitación acerca de atención y servicio al cliente y la importancia de la identidad cultural debido que la 3 actores involucrados en la actividad turística requieren de constantes capacitaciones para brindar un buen servicio a los turistas y como cuarto objetivo estratégico se planteó la promoción de los atractivos naturales y culturales mediante la red social Facebook. Finalmente, para dar cumplimiento al tercer objetivo se realizó el diseño de las estrategias que beneficiará y fortalecerá turísticamente al PDYOT en la parroquia Los Encuentros. Se concluye que la parroquia Los Encuentros no cuenta con la suficiente oferta de servicio para satisfacer a los visitantes, los servicios básicos son de mala calidad, no cuenta con una buena infraestructura con respecto a senderos y señalética turística, cuenta con gran potencial turístico de atractivos naturales y atractivos culturales que con su respectiva adecuación se podría mejorar sus servicios. Se podría fortalecer el desarrollo de las actividades turísticas dando su respectivo seguimiento y gestión a los proyectos planteados, realizando convenios con otras instituciones que aporten al mejoramiento de la planta turística, dando las respectivas adecuaciones a la infraestructura turística, además las constantes capacitaciones para mejorar los servicios a los turistas que visitan la parroquia Los Encuentros. Los representantes del GAD parroquial deben considerar como las principales estrategias para su implementación que ayudarán a fortalecer el desarrollo de las actividades turísticas en la zona.Loja, 16 de marzo de 2021Quito Ramón, Alex Javier2021-03-16T13:41:31Z2021-03-16T13:41:31Z2021-03-16info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis249 páginasapplication/pdfhttps://dspace.unl.edu.ec/jspui/handle/123456789/23890spahttp://creativecommons.org/licenses/by-nc-sa/3.0/ec/info:eu-repo/semantics/openAccessreponame:Repositorio Universidad Nacional de Lojainstname:Universidad Nacional de Lojainstacron:UNL2025-05-02T15:25:12Zoai:dspace.unl.edu.ec:123456789/23890Institucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oaiEcuador***opendoar:02025-07-27T13:53:49.481666trueInstitucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oai*Ecuador***opendoar:02025-07-27T13:53:49.481666Repositorio Universidad Nacional de Loja - Universidad Nacional de Lojatrue
spellingShingle Fortalecimiento Turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe.
Puglla Guaillas, Silvia Magdalena
ADMINISTRACIÒN TURÍSTICA
ORDENAMIENTO TERRITORIAL
YANTZAZA
DESARROLLO TURISTICO
status_str publishedVersion
title Fortalecimiento Turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe.
title_full Fortalecimiento Turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe.
title_fullStr Fortalecimiento Turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe.
title_full_unstemmed Fortalecimiento Turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe.
title_short Fortalecimiento Turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe.
title_sort Fortalecimiento Turístico al Plan de Desarrollo y Ordenamiento Territorial (PDYOT) en la parroquia Los Encuentros, cantón Yantzaza, provincia de Zamora Chinchipe.
topic ADMINISTRACIÒN TURÍSTICA
ORDENAMIENTO TERRITORIAL
YANTZAZA
DESARROLLO TURISTICO
url https://dspace.unl.edu.ec/jspui/handle/123456789/23890