“Evaluación del Clima Laboral y su Incidencia en el Desempeño Laboral del Recurso Humano en la Empresa Telconet Latam Sucursal Loja"

The main objective of this research work is to evaluate the work environment and its impact on the performance of human talent in the company Telconet Latam Loja Branch. To do this, the main indicators of the work environment were analyzed, the level of employees' work performance was determine...

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Главный автор: Orellana Acaro, Ángel Ariel (author)
Формат: masterThesis
Язык:spa
Опубликовано: 2024
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Online-ссылка:https://dspace.unl.edu.ec/jspui/handle/123456789/31408
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_version_ 1857832977309892608
author Orellana Acaro, Ángel Ariel
author_facet Orellana Acaro, Ángel Ariel
author_role author
collection Repositorio Universidad Nacional de Loja
dc.contributor.none.fl_str_mv Aguilar Chamba, Ángel Dionicio
dc.creator.none.fl_str_mv Orellana Acaro, Ángel Ariel
dc.date.none.fl_str_mv 2024-11-13T21:05:28Z
2024-11-13T21:05:28Z
2024-11-13
dc.format.none.fl_str_mv 99 p.
application/pdf
dc.identifier.none.fl_str_mv https://dspace.unl.edu.ec/jspui/handle/123456789/31408
dc.language.none.fl_str_mv spa
dc.publisher.none.fl_str_mv Universidad Nacional de Loja
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Nacional de Loja
instname:Universidad Nacional de Loja
instacron:UNL
dc.subject.none.fl_str_mv TALENTO HUMANO
CLIMA LABORAL
RECURSO HUMANO
LOJA
dc.title.none.fl_str_mv “Evaluación del Clima Laboral y su Incidencia en el Desempeño Laboral del Recurso Humano en la Empresa Telconet Latam Sucursal Loja"
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/masterThesis
description The main objective of this research work is to evaluate the work environment and its impact on the performance of human talent in the company Telconet Latam Loja Branch. To do this, the main indicators of the work environment were analyzed, the level of employees' work performance was determined and the relationship between both factors was explored. The research was carried out under a quantitative-qualitative approach, using a census design by applying surveys to all employees of the company. Different dimensions were used such as working conditions, interpersonal relationships, internal communication, organizational structure, professional training, recognition and promotion, motivation and satisfaction, and the psychosocial dimension. The results obtained revealed that there is a significant relationship between the work environment and job performance. Working conditions and internal communication were identified as key factors that positively influence employee performance. Based on these findings, a series of recommendations are proposed aimed at improving the work environment and, consequently, enhancing staff performance.
eu_rights_str_mv openAccess
format masterThesis
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instacron_str UNL
institution UNL
instname_str Universidad Nacional de Loja
language spa
network_acronym_str UNL
network_name_str Repositorio Universidad Nacional de Loja
oai_identifier_str oai:dspace.unl.edu.ec:123456789/31408
publishDate 2024
publisher.none.fl_str_mv Universidad Nacional de Loja
reponame_str Repositorio Universidad Nacional de Loja
repository.mail.fl_str_mv *
repository.name.fl_str_mv Repositorio Universidad Nacional de Loja - Universidad Nacional de Loja
repository_id_str 0
spelling “Evaluación del Clima Laboral y su Incidencia en el Desempeño Laboral del Recurso Humano en la Empresa Telconet Latam Sucursal Loja"Orellana Acaro, Ángel ArielTALENTO HUMANOCLIMA LABORALRECURSO HUMANOLOJAThe main objective of this research work is to evaluate the work environment and its impact on the performance of human talent in the company Telconet Latam Loja Branch. To do this, the main indicators of the work environment were analyzed, the level of employees' work performance was determined and the relationship between both factors was explored. The research was carried out under a quantitative-qualitative approach, using a census design by applying surveys to all employees of the company. Different dimensions were used such as working conditions, interpersonal relationships, internal communication, organizational structure, professional training, recognition and promotion, motivation and satisfaction, and the psychosocial dimension. The results obtained revealed that there is a significant relationship between the work environment and job performance. Working conditions and internal communication were identified as key factors that positively influence employee performance. Based on these findings, a series of recommendations are proposed aimed at improving the work environment and, consequently, enhancing staff performance.El presente trabajo de investigación tiene como objetivo principal evaluar el clima laboral y su incidencia en el desempeño del talento humano en la empresa Telconet Latam Sucursal Loja. Para ello, se analizaron los principales indicadores del clima laboral, se determinó el nivel de desempeño laboral de los empleados y se exploró la relación entre ambos factores. La investigación se realizó bajo un enfoque cuantitativo-cualitativo, utilizando un diseño censal mediante la aplicación de encuestas a todos los empleados de la empresa. Se utilizaron diferentes dimensiones como condiciones de trabajo, relaciones interpersonales, comunicación interna, estructura organizacional, formación profesional, reconocimiento y promoción, motivación y satisfacción, y la dimensión psicosocial. Los resultados obtenidos revelaron que existe una relación significativa entre el clima laboral y el desempeño laboral. Las condiciones de trabajo y la comunicación interna fueron identificadas como factores clave que influyen positivamente en el rendimiento de los empleados. En base a estos hallazgos, se proponen una serie de recomendaciones dirigidas a mejorar el clima laboral y, consecuentemente, potenciar el desempeño del personal.Universidad Nacional de LojaAguilar Chamba, Ángel Dionicio2024-11-13T21:05:28Z2024-11-13T21:05:28Z2024-11-13info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis99 p.application/pdfhttps://dspace.unl.edu.ec/jspui/handle/123456789/31408spainfo:eu-repo/semantics/openAccessreponame:Repositorio Universidad Nacional de Lojainstname:Universidad Nacional de Lojainstacron:UNL2025-05-02T14:11:23Zoai:dspace.unl.edu.ec:123456789/31408Institucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oaiEcuador***opendoar:02025-05-02T14:11:23falseInstitucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oai*Ecuador***opendoar:02025-05-02T14:11:23Repositorio Universidad Nacional de Loja - Universidad Nacional de Lojafalse
spellingShingle “Evaluación del Clima Laboral y su Incidencia en el Desempeño Laboral del Recurso Humano en la Empresa Telconet Latam Sucursal Loja"
Orellana Acaro, Ángel Ariel
TALENTO HUMANO
CLIMA LABORAL
RECURSO HUMANO
LOJA
status_str publishedVersion
title “Evaluación del Clima Laboral y su Incidencia en el Desempeño Laboral del Recurso Humano en la Empresa Telconet Latam Sucursal Loja"
title_full “Evaluación del Clima Laboral y su Incidencia en el Desempeño Laboral del Recurso Humano en la Empresa Telconet Latam Sucursal Loja"
title_fullStr “Evaluación del Clima Laboral y su Incidencia en el Desempeño Laboral del Recurso Humano en la Empresa Telconet Latam Sucursal Loja"
title_full_unstemmed “Evaluación del Clima Laboral y su Incidencia en el Desempeño Laboral del Recurso Humano en la Empresa Telconet Latam Sucursal Loja"
title_short “Evaluación del Clima Laboral y su Incidencia en el Desempeño Laboral del Recurso Humano en la Empresa Telconet Latam Sucursal Loja"
title_sort “Evaluación del Clima Laboral y su Incidencia en el Desempeño Laboral del Recurso Humano en la Empresa Telconet Latam Sucursal Loja"
topic TALENTO HUMANO
CLIMA LABORAL
RECURSO HUMANO
LOJA
url https://dspace.unl.edu.ec/jspui/handle/123456789/31408