PLAN DE MARKETING PARA LA EMPRESA PLOTTER. DE LA CIUDAD DE LOJA, PROVINCIA DE LOJA PERÍODO 2014

Plotter is a sole proprietorship, among its general functions is the provision of services in terms of printing and design plans, design models, counseling and 3D perspectives, has been operating three years in the lojano market and during this time has improved enhancing its technology services. PL...

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Príomhchruthaitheoir: Ortíz criollo, Andrea del Rocio (author)
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author Ortíz criollo, Andrea del Rocio
author_facet Ortíz criollo, Andrea del Rocio
author_role author
collection Repositorio Universidad Nacional de Loja
dc.contributor.none.fl_str_mv Gallardo, Ney Alfredo
dc.creator.none.fl_str_mv Ortíz criollo, Andrea del Rocio
dc.date.none.fl_str_mv 2015
2016-04-19T23:02:05Z
2016-04-19T23:02:05Z
dc.format.none.fl_str_mv 128 p.
application/pdf
dc.identifier.none.fl_str_mv http://dspace.unl.edu.ec/jspui/handle/123456789/10898
dc.language.none.fl_str_mv spa
dc.publisher.none.fl_str_mv Loja, 19 de Abril
dc.rights.none.fl_str_mv http://creativecommons.org/licenses/by-nc-sa/3.0/ec/
info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Nacional de Loja
instname:Universidad Nacional de Loja
instacron:UNL
dc.subject.none.fl_str_mv ADMINISTRACION DE EMPRESAS
PLÁN MARKETING EMPRESA PLOTER
DE CIUDAD DE LOJA
PROVINCIA DE LOJA PERÍODO 2014
dc.title.none.fl_str_mv PLAN DE MARKETING PARA LA EMPRESA PLOTTER. DE LA CIUDAD DE LOJA, PROVINCIA DE LOJA PERÍODO 2014
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/bachelorThesis
description Plotter is a sole proprietorship, among its general functions is the provision of services in terms of printing and design plans, design models, counseling and 3D perspectives, has been operating three years in the lojano market and during this time has improved enhancing its technology services. PLOTTER during this short time has developed and implemented a marketing plan, which does not allow business development to increase sales, have a better position and market share, expand the customer base, look for different strategies to give alternative solutions to the problems that arise within the company and thus strengthen their image and quality of service. By the above, we feel the need for this research work, through the development and implementation of a marketing plan, whose overall objective is to develop a marketing plan for the company PLOTTER city of Loja; and two specific objectives: Perform an internal and external diagnosis of the company to investigate the current situation of the same. Make a proposal taking into account the needs and opportunities of it. To carry out the research work was taken into account such aspects as: Review of literature that refers to the design of a marketing plan. The methods used are the scientist who allowed all the theoretical basis of the investigation, the Deductive used in the overall analysis of the external environment to reach the particular analysis of internal analysis and propose marketing'plan. 6 The results of the external and internal analysis which identified different factors PESTC analysis, Portter five competitive forces, through the matrix EFE, EFI, SWOT and High Impact The action plan, which resides in the same four strategic objectives, which are: Develop a promotional plan offering added value services. Enabling it to attract new customers and counter the new competitors, whose value is 20.00 USD Make an advertising plan that allows the customer to know about the services offered by the company, worth $ 424.10 Expand and renovate the equipment to provide higher quality service, whose value is $ 1,749.00. Designing a training plan for human talent on issues related to the activities of the company, worth $ 480.00 The purpose of this plan and its implementation generally has a cos of $ 2,673.10. Also the main conclusions which states that the company provides a service to the timeliness and quality expected by customers regarding the development of different architectural designs are set, but not having a marketing plan has failed to take possession as must in the local market.
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publisher.none.fl_str_mv Loja, 19 de Abril
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repository.name.fl_str_mv Repositorio Universidad Nacional de Loja - Universidad Nacional de Loja
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spelling PLAN DE MARKETING PARA LA EMPRESA PLOTTER. DE LA CIUDAD DE LOJA, PROVINCIA DE LOJA PERÍODO 2014Ortíz criollo, Andrea del RocioADMINISTRACION DE EMPRESASPLÁN MARKETING EMPRESA PLOTERDE CIUDAD DE LOJAPROVINCIA DE LOJA PERÍODO 2014Plotter is a sole proprietorship, among its general functions is the provision of services in terms of printing and design plans, design models, counseling and 3D perspectives, has been operating three years in the lojano market and during this time has improved enhancing its technology services. PLOTTER during this short time has developed and implemented a marketing plan, which does not allow business development to increase sales, have a better position and market share, expand the customer base, look for different strategies to give alternative solutions to the problems that arise within the company and thus strengthen their image and quality of service. By the above, we feel the need for this research work, through the development and implementation of a marketing plan, whose overall objective is to develop a marketing plan for the company PLOTTER city of Loja; and two specific objectives: Perform an internal and external diagnosis of the company to investigate the current situation of the same. Make a proposal taking into account the needs and opportunities of it. To carry out the research work was taken into account such aspects as: Review of literature that refers to the design of a marketing plan. The methods used are the scientist who allowed all the theoretical basis of the investigation, the Deductive used in the overall analysis of the external environment to reach the particular analysis of internal analysis and propose marketing'plan. 6 The results of the external and internal analysis which identified different factors PESTC analysis, Portter five competitive forces, through the matrix EFE, EFI, SWOT and High Impact The action plan, which resides in the same four strategic objectives, which are: Develop a promotional plan offering added value services. Enabling it to attract new customers and counter the new competitors, whose value is 20.00 USD Make an advertising plan that allows the customer to know about the services offered by the company, worth $ 424.10 Expand and renovate the equipment to provide higher quality service, whose value is $ 1,749.00. Designing a training plan for human talent on issues related to the activities of the company, worth $ 480.00 The purpose of this plan and its implementation generally has a cos of $ 2,673.10. Also the main conclusions which states that the company provides a service to the timeliness and quality expected by customers regarding the development of different architectural designs are set, but not having a marketing plan has failed to take possession as must in the local market.PLOTTER es una empresa unipersonal, entre sus funciones generales ésta la de ofrecer servicios en cuanto a impresión y diseño de planos, diseño de maquetas, asesoramiento y perspectivas 3D, lleva funcionando tres años en el mercado lojano y en el transcurso de éste tiempo ha mejorado su tecnología potenciando sus servicios. PLOTTER durante éste corto tiempo no ha elaborado y ejecutado un plan de marketing, lo cual no permite un desarrollo empresarial para incrementar sus ventas, tener un mejor posicionamiento y participación en el mercado, ampliar la cartera de clientes, buscar las diferentes estrategias que permitan dar alternativas de solución a los problemas que se presentan dentro de la empresa y de esta manera fortalecer su imagen y calidad de servicio. Por lo expuesto anteriormente, sentimos la necesidad de elaborar el presente trabajo investigativo, a través de la elaboración y ejecución de un Plan de Marketing, cuyo objetivo general es elaborar un plan de marketing para la empresa PLOTTER de la ciudad de Loja; y dos objetivos específicos: Realizar un diagnóstico interno y externo de la empresa a fin de indagar la situación actual de la misma. Formular una propuesta tomando en consideración las necesidades y oportunidades de la misma. Para la realización del trabajo investigativo se tomó en consideración algunos 3 aspectos como: Revisión de literatura en la que hace referencia al diseño de un plan de marketing. Entre los métodos utilizados están el científico que permitió todo el sustento teórico de la investigación, el Deductivo empleado en el análisis general del ambiente externo para llegar al análisis particular del análisis interno y proponer el ´plan de marketing. Los resultados obtenidos del análisis externo e Interno que permitió determinarlos diferentes factores del análisis PESTC, cinco fuerzas competitivas de Portter, a través de las matrices EFE, EFI, FODA y ALTO IMPACTO. El plan de acción, la misma que reside en cuatro objetivos estratégicos, que son: Elaborar un plan de promoción ofreciendo un valor agregado a los servicios. Que le permita atraer nuevos clientes y contrarrestar a los nuevos competidores, cuyo valor es de 20.00 USD Realizar un plan de publicidad que permita al cliente conocer sobre los servicios que ofrece la empresa, cuyo valor es 424,10 USD Ampliar y renovar los equipos para ofrecer un servicio con mayor calidad, cuyo valor es 1749,00 USD. Diseñar un plan de capacitación al talento humano en temas relacionados con las actividades de la empresa, cuyo valor es 480,00 USD. 4 La propuesta de este plan y su implementación general tiene un costo de 2673,10 USD. Así mismo se establecen las principales conclusiones en donde se indica que la empresa brinda un servicio con la puntualidad y calidad esperada por los clientes en cuanto a la elaboración de los diferentes diseños arquitectónicos, pero por no tener un Plan de Marketing no ha logrado posesionarse como debe en el mercado local.Loja, 19 de AbrilGallardo, Ney Alfredo2016-04-19T23:02:05Z2016-04-19T23:02:05Z2015info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis128 p.application/pdfhttp://dspace.unl.edu.ec/jspui/handle/123456789/10898spahttp://creativecommons.org/licenses/by-nc-sa/3.0/ec/info:eu-repo/semantics/openAccessreponame:Repositorio Universidad Nacional de Lojainstname:Universidad Nacional de Lojainstacron:UNL2025-05-02T16:27:04Zoai:dspace.unl.edu.ec:123456789/10898Institucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oaiEcuador***opendoar:02025-05-02T16:27:04falseInstitucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oai*Ecuador***opendoar:02025-05-02T16:27:04Repositorio Universidad Nacional de Loja - Universidad Nacional de Lojafalse
spellingShingle PLAN DE MARKETING PARA LA EMPRESA PLOTTER. DE LA CIUDAD DE LOJA, PROVINCIA DE LOJA PERÍODO 2014
Ortíz criollo, Andrea del Rocio
ADMINISTRACION DE EMPRESAS
PLÁN MARKETING EMPRESA PLOTER
DE CIUDAD DE LOJA
PROVINCIA DE LOJA PERÍODO 2014
status_str publishedVersion
title PLAN DE MARKETING PARA LA EMPRESA PLOTTER. DE LA CIUDAD DE LOJA, PROVINCIA DE LOJA PERÍODO 2014
title_full PLAN DE MARKETING PARA LA EMPRESA PLOTTER. DE LA CIUDAD DE LOJA, PROVINCIA DE LOJA PERÍODO 2014
title_fullStr PLAN DE MARKETING PARA LA EMPRESA PLOTTER. DE LA CIUDAD DE LOJA, PROVINCIA DE LOJA PERÍODO 2014
title_full_unstemmed PLAN DE MARKETING PARA LA EMPRESA PLOTTER. DE LA CIUDAD DE LOJA, PROVINCIA DE LOJA PERÍODO 2014
title_short PLAN DE MARKETING PARA LA EMPRESA PLOTTER. DE LA CIUDAD DE LOJA, PROVINCIA DE LOJA PERÍODO 2014
title_sort PLAN DE MARKETING PARA LA EMPRESA PLOTTER. DE LA CIUDAD DE LOJA, PROVINCIA DE LOJA PERÍODO 2014
topic ADMINISTRACION DE EMPRESAS
PLÁN MARKETING EMPRESA PLOTER
DE CIUDAD DE LOJA
PROVINCIA DE LOJA PERÍODO 2014
url http://dspace.unl.edu.ec/jspui/handle/123456789/10898