Análisis de la calidad del servicio que presta el hotel Santonni de la ciudad de Loja, provincia de Loja - Ecuador
The purpose of this study was to analyze the quality of services provided by the Santonni Hotel in Loja. In order to determine the quality of service provided by the hotel, a diagnosis was made of the current situation. In addition, it was proposed improvement strategies to increase the quality of h...
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2023
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| Subjects: | |
| Acceso en liña: | https://dspace.unl.edu.ec/jspui/handle/123456789/27692 |
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