Plan estratégico de marketing para la lavadora y lubricadora San Sebastián, de la ciudad de Loja

This thesis project called "STRATEGIC MARKETING PLAN FOR THE WASHER AND lubricator SAN SEBASTIAN CITY" is the development of a strategic marketing plan to promote the development and growth of the company object of this study, which It has been made based on theoretical underpinnings of st...

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מידע ביבליוגרפי
מחבר ראשי: Lara Granda, Narda Jacqueline (author)
פורמט: bachelorThesis
שפה:spa
יצא לאור: 2015
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גישה מקוונת:http://dspace.unl.edu.ec/jspui/handle/123456789/8901
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author Lara Granda, Narda Jacqueline
author_facet Lara Granda, Narda Jacqueline
author_role author
collection Repositorio Universidad Nacional de Loja
dc.contributor.none.fl_str_mv Quizhpe Salinas, Luis Alcívar
dc.creator.none.fl_str_mv Lara Granda, Narda Jacqueline
dc.date.none.fl_str_mv 2015-12-03T16:20:04Z
2015-12-03T16:20:04Z
2015
dc.format.none.fl_str_mv 200 p.
application/pdf
dc.identifier.none.fl_str_mv http://dspace.unl.edu.ec/jspui/handle/123456789/8901
dc.language.none.fl_str_mv spa
dc.publisher.none.fl_str_mv Loja
dc.rights.none.fl_str_mv http://creativecommons.org/licenses/by-nc-sa/3.0/ec/
info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Nacional de Loja
instname:Universidad Nacional de Loja
instacron:UNL
dc.subject.none.fl_str_mv PLAN ESTRATÉGICO
MARKETING
LAVADORA Y LUBRICADORA
VEHÍCULOS
dc.title.none.fl_str_mv Plan estratégico de marketing para la lavadora y lubricadora San Sebastián, de la ciudad de Loja
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/bachelorThesis
description This thesis project called "STRATEGIC MARKETING PLAN FOR THE WASHER AND lubricator SAN SEBASTIAN CITY" is the development of a strategic marketing plan to promote the development and growth of the company object of this study, which It has been made based on theoretical underpinnings of strategic marketing plans and information obtained by using field surveys in a total of 391 external customers, internal customers in August and an interview with the manager. Based on the information obtained, it states that the greatest opportunity that has the company in the external environment is "Tax rules formalize lhasa economic activities through obligations, allowing access to special financial credits" and the greatest threat is the smuggling of as additives for goods vehicles, encouraging speculation in prices. As strengths of the company among the most important it has been determined that the price of the service is well below the competition, the main weakness is the lack of business objectives, as well as the lack of a marketing plan is also presented besides not having a vision and mission that identify it. According to the analysis of the EFE and EFI matrices, it is determined that the weighted EFE factor is 2.66, indicating that the company is not taking advantage of the opportunities and threats it can do much harm. Regarding the weighting factor EFI, a value of 2.34 was obtained, which means that the company is weak internally. Finally after the SWOT analysis, it is determined that the first choice for the implementation of the strategic plan is the operational plan No. 4 which is "Select and perform the respective contracts with the media with the largest circulation, tuning and coverage in the city and Loja province that allows to share the washing and lubrication service company "Washer San Sebastian", whose annual budget is US $ 2.760. Likewise we conclude the research concluded this the development of the respective conclusions and recommendations
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spelling Plan estratégico de marketing para la lavadora y lubricadora San Sebastián, de la ciudad de LojaLara Granda, Narda JacquelinePLAN ESTRATÉGICOMARKETINGLAVADORA Y LUBRICADORAVEHÍCULOSThis thesis project called "STRATEGIC MARKETING PLAN FOR THE WASHER AND lubricator SAN SEBASTIAN CITY" is the development of a strategic marketing plan to promote the development and growth of the company object of this study, which It has been made based on theoretical underpinnings of strategic marketing plans and information obtained by using field surveys in a total of 391 external customers, internal customers in August and an interview with the manager. Based on the information obtained, it states that the greatest opportunity that has the company in the external environment is "Tax rules formalize lhasa economic activities through obligations, allowing access to special financial credits" and the greatest threat is the smuggling of as additives for goods vehicles, encouraging speculation in prices. As strengths of the company among the most important it has been determined that the price of the service is well below the competition, the main weakness is the lack of business objectives, as well as the lack of a marketing plan is also presented besides not having a vision and mission that identify it. According to the analysis of the EFE and EFI matrices, it is determined that the weighted EFE factor is 2.66, indicating that the company is not taking advantage of the opportunities and threats it can do much harm. Regarding the weighting factor EFI, a value of 2.34 was obtained, which means that the company is weak internally. Finally after the SWOT analysis, it is determined that the first choice for the implementation of the strategic plan is the operational plan No. 4 which is "Select and perform the respective contracts with the media with the largest circulation, tuning and coverage in the city and Loja province that allows to share the washing and lubrication service company "Washer San Sebastian", whose annual budget is US $ 2.760. Likewise we conclude the research concluded this the development of the respective conclusions and recommendationsEl presente proyecto de tesis denominado “PLAN ESTRATÉGICO DE MARKETING PARA LA LAVADORA Y LUBRICADORA SAN SEBASTIÁN, DE LA CIUDAD”, consiste en la elaboración de un plan estratégico de marketing que impulse el desarrollo y crecimiento de la empresa objeto del presente estudio, el cual ha sido realizado en base a sustentos teóricos de Planes Estratégicos de Marketing y a información obtenida de campo mediante el empleo de encuestas realizadas en un total de 391 a clientes externos, 8 clientes internos y una entrevista al Gerente. En base a la información obtenida, se establece que la mayor oportunidad que posee la empresa en el ámbito externo es la “Las normas tributarias formalizan lasa actividades económicas mediante obligaciones, permitiendo acceder a créditos financieros especiales” y la amenaza más fuerte es el contrabando de mercaderías como aditivos para vehículos, fomentando la especulación en precios. Como fortalezas de la empresa entre las más importantes se ha determinado que el precio del servicio está muy por debajo de la competencia, así también se presenta la debilidad principal que se el desconocimiento de los objetivos empresariales, como también la falta de un plan de marketing además de no poseer una Visión y Misión que identifiquen a la misma. De acuerdo al análisis de las matrices EFE y EFI, se determina que el factor ponderado EFE es de 2.66, lo que indica que la empresa no está aprovechando las oportunidades y que las amenazas le pueden hacer mucho daño. Con relación al factor ponderado EFI, se obtuvo un valor de 2.34, lo cual implica que la empresa es débil internamente. Finalmente luego del análisis FODA, se determina que la primera opción para la implementación del plan estratégico es el plan operativo No. 4 que es “Seleccionar y realizar los respectivos contratos con los medios de comunicación de mayor circulación, sintonía y cobertura en la ciudad y provincia de Loja que permita dar a conocer el servicio de lavado y lubricado de la empresa “Lavadora San Sebastián”, cuyo presupuesto anual es de 2,760 dólares americanos. Así mismo se concluye el concluye la presente investigación con la elaboración de las respectivas conclusiones y recomendacionesLojaQuizhpe Salinas, Luis Alcívar2015-12-03T16:20:04Z2015-12-03T16:20:04Z2015info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis200 p.application/pdfhttp://dspace.unl.edu.ec/jspui/handle/123456789/8901spahttp://creativecommons.org/licenses/by-nc-sa/3.0/ec/info:eu-repo/semantics/openAccessreponame:Repositorio Universidad Nacional de Lojainstname:Universidad Nacional de Lojainstacron:UNL2025-05-02T13:20:25Zoai:dspace.unl.edu.ec:123456789/8901Institucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oaiEcuador***opendoar:02025-05-02T13:20:25falseInstitucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oai*Ecuador***opendoar:02025-05-02T13:20:25Repositorio Universidad Nacional de Loja - Universidad Nacional de Lojafalse
spellingShingle Plan estratégico de marketing para la lavadora y lubricadora San Sebastián, de la ciudad de Loja
Lara Granda, Narda Jacqueline
PLAN ESTRATÉGICO
MARKETING
LAVADORA Y LUBRICADORA
VEHÍCULOS
status_str publishedVersion
title Plan estratégico de marketing para la lavadora y lubricadora San Sebastián, de la ciudad de Loja
title_full Plan estratégico de marketing para la lavadora y lubricadora San Sebastián, de la ciudad de Loja
title_fullStr Plan estratégico de marketing para la lavadora y lubricadora San Sebastián, de la ciudad de Loja
title_full_unstemmed Plan estratégico de marketing para la lavadora y lubricadora San Sebastián, de la ciudad de Loja
title_short Plan estratégico de marketing para la lavadora y lubricadora San Sebastián, de la ciudad de Loja
title_sort Plan estratégico de marketing para la lavadora y lubricadora San Sebastián, de la ciudad de Loja
topic PLAN ESTRATÉGICO
MARKETING
LAVADORA Y LUBRICADORA
VEHÍCULOS
url http://dspace.unl.edu.ec/jspui/handle/123456789/8901