Nivel de satisfacción de la atención recibida por los usuarios de Pediatría que acuden al servicio de Emergencia del Hospital Regional Isidro Ayora.
This topic is about the level of satisfaction of the care provided by pediatric users presenting to Emergency Regional Hospital Isidro Ayora city of Loja. It is a quantitative, descriptive and transversal , which has the purpose of knowing the nivle of satisfaction , as well as the waiting time , th...
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| 格式: | bachelorThesis |
| 语言: | spa |
| 出版: |
2013
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| 主题: | |
| 在线阅读: | http://dspace.unl.edu.ec/jspui/handle/123456789/17864 |
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添加标签 | 总结: | This topic is about the level of satisfaction of the care provided by pediatric users presenting to Emergency Regional Hospital Isidro Ayora city of Loja. It is a quantitative, descriptive and transversal , which has the purpose of knowing the nivle of satisfaction , as well as the waiting time , the confidence to return and recommend this service and the factors that prevent optical care . In this study conducted at the Regional Hospital Isidro Ayora parents participated . Based on the results was found : that the level of quality and personal attention is very good , having to wait about 30 minutes for it. The main factor preventing optimal care is the lack of availability of supplies , and information about the disease that present is not satisfactory. Despite this return and recommend this service. It can be concluded that the level of user satisfaction is very good , however it is recommended to provide more information on the diseases and increase the quantity and quality of supplies. Keywords: Level of Satisfaction , users, care , emergency, pediatrics |
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