Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025

This degree work called "Training plan for the company "FERROCENTRO UNIMAX" of the city of Loja, period 2022-2025", aims to determine the training needs of workers, based on this carry out a training plan for the period of 4 years. In this way, increase the behavioral skills of w...

पूर्ण विवरण

में बचाया:
ग्रंथसूची विवरण
मुख्य लेखक: Alvarado Rodas, Lizbeth Ximena (author)
स्वरूप: bachelorThesis
भाषा:spa
प्रकाशित: 2023
विषय:
ऑनलाइन पहुंच:https://dspace.unl.edu.ec/jspui/handle/123456789/26385
टैग: टैग जोड़ें
कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!
_version_ 1857833074392301568
author Alvarado Rodas, Lizbeth Ximena
author_facet Alvarado Rodas, Lizbeth Ximena
author_role author
collection Repositorio Universidad Nacional de Loja
dc.contributor.none.fl_str_mv Cevallos Cueva, Carmen Elizabeth
dc.creator.none.fl_str_mv Alvarado Rodas, Lizbeth Ximena
dc.date.none.fl_str_mv 2023-03-02T22:02:04Z
2023-03-02T22:02:04Z
2023-03-02
dc.format.none.fl_str_mv 155 p.
application/pdf
dc.identifier.none.fl_str_mv https://dspace.unl.edu.ec/jspui/handle/123456789/26385
dc.language.none.fl_str_mv spa
dc.publisher.none.fl_str_mv Universidad Nacional de Loja
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Nacional de Loja
instname:Universidad Nacional de Loja
instacron:UNL
dc.subject.none.fl_str_mv <ADMINISTRACION DE EMPRESAS>
<EMPRESA>
<LOJA>
<ADULTOS>
dc.title.none.fl_str_mv Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/bachelorThesis
description This degree work called "Training plan for the company "FERROCENTRO UNIMAX" of the city of Loja, period 2022-2025", aims to determine the training needs of workers, based on this carry out a training plan for the period of 4 years. In this way, increase the behavioral skills of workers through learning and innovation of knowledge. For the fulfillment of the initial purpose, a situational diagnosis was made from the results obtained, whose methodology was quantitative, qualitative and non-experimental, using techniques of direct observation, interview and application of surveys to 41 workers. After the analysis of the results, the following diagnosis was obtained: according to the organizational analysis, workers not know the mission, vision, business objectives and hierarchical levels of the company; regarding the tasks of knowledge, skills and attitudes, 31% of employees did not receive instructions to execute their work, 26% did not get immediate responses to existing difficulties and 34% said their tasks and responsibilities were not socialized on time; On the other hand, in the Job Satisfaction Indicator, 5% of respondents said that during the year they were promoted more than five times to others areas and 37% feel dissatisfied with the role they play, which has triggered job dissatisfaction of 7%. Finally, the 20% state that training is not directed to the functions they perform and therefore employees have not improved their work performance. However, they believe that receiving training generates significant results for the team. In conclusion, the company does not carry out training plans in the short or medium term, there are shortcomings in the administrative direction, and employees require continuous preparation with prior planning to avoid loss of time and interest.
eu_rights_str_mv openAccess
format bachelorThesis
id UNL_de4192acffa984b4beb17d6bf247f2da
instacron_str UNL
institution UNL
instname_str Universidad Nacional de Loja
language spa
network_acronym_str UNL
network_name_str Repositorio Universidad Nacional de Loja
oai_identifier_str oai:dspace.unl.edu.ec:123456789/26385
publishDate 2023
publisher.none.fl_str_mv Universidad Nacional de Loja
reponame_str Repositorio Universidad Nacional de Loja
repository.mail.fl_str_mv *
repository.name.fl_str_mv Repositorio Universidad Nacional de Loja - Universidad Nacional de Loja
repository_id_str 0
spelling Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025Alvarado Rodas, Lizbeth Ximena<ADMINISTRACION DE EMPRESAS><EMPRESA><LOJA><ADULTOS>This degree work called "Training plan for the company "FERROCENTRO UNIMAX" of the city of Loja, period 2022-2025", aims to determine the training needs of workers, based on this carry out a training plan for the period of 4 years. In this way, increase the behavioral skills of workers through learning and innovation of knowledge. For the fulfillment of the initial purpose, a situational diagnosis was made from the results obtained, whose methodology was quantitative, qualitative and non-experimental, using techniques of direct observation, interview and application of surveys to 41 workers. After the analysis of the results, the following diagnosis was obtained: according to the organizational analysis, workers not know the mission, vision, business objectives and hierarchical levels of the company; regarding the tasks of knowledge, skills and attitudes, 31% of employees did not receive instructions to execute their work, 26% did not get immediate responses to existing difficulties and 34% said their tasks and responsibilities were not socialized on time; On the other hand, in the Job Satisfaction Indicator, 5% of respondents said that during the year they were promoted more than five times to others areas and 37% feel dissatisfied with the role they play, which has triggered job dissatisfaction of 7%. Finally, the 20% state that training is not directed to the functions they perform and therefore employees have not improved their work performance. However, they believe that receiving training generates significant results for the team. In conclusion, the company does not carry out training plans in the short or medium term, there are shortcomings in the administrative direction, and employees require continuous preparation with prior planning to avoid loss of time and interest.El presente trabajo de titulación denominado “Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025”, tiene como objetivo determinar las necesidades de capacitación que tienen los trabajadores, en base a ello realizar un plan de capacitación para el periodo de 4 años, de esta manera lograr incrementar las habilidades comportamentales de los trabajadores a través del aprendizaje e innovación de conocimientos. Para el cumplimiento del propósito inicial, se realizó un diagnóstico situacional a partir de los resultados obtenidos, cuya metodología fue de carácter cuantitativo, cualitativo y no experimental, utilizando técnicas de observación directa, entrevista y aplicación de encuestas a 41 trabajadores. Tras el análisis de los resultados se logró obtener el siguiente diagnóstico: conforme al análisis organizacional los trabajadores desconocen la misión, visión, objetivos empresariales y niveles jerárquicos de la empresa; en cuanto a las tareas de conocimientos, habilidades y actitudes el 31% de los empleados no recibió indicaciones para ejecutar su trabajo, el 26% no obtuvieron respuestas inmediatas ante dificultades existentes y el 34% dijo que sus tareas y responsabilidades no fueron socializadas a tiempo; por otra parte en el indicador de satisfacción laboral el 5% de los encuestados manifestaron que durante el año fueron promovidos más de cinco veces a otras áreas y el 37% se sienten inconformes con el rol que desempeñan, lo que ha desencadenado insatisfacción laboral del 7%. Finalmente, el 20% manifiesta que las capacitaciones no son direccionadas a las funciones que realizan y por lo tanto los empleados no han mejorado su desempeño laboral, sin embargo, consideran que recibir capacitaciones generan resultados significativos para el equipo. En conclusión, la empresa no realiza planes de capacitación a corto ni mediano plazo, existe falencias en la dirección administrativa y los empleados requieren de preparación continua con previa planificación para evitar pérdida de tiempo e interés.Universidad Nacional de LojaCevallos Cueva, Carmen Elizabeth2023-03-02T22:02:04Z2023-03-02T22:02:04Z2023-03-02info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis155 p.application/pdfhttps://dspace.unl.edu.ec/jspui/handle/123456789/26385spainfo:eu-repo/semantics/openAccessreponame:Repositorio Universidad Nacional de Lojainstname:Universidad Nacional de Lojainstacron:UNL2025-05-02T16:00:12Zoai:dspace.unl.edu.ec:123456789/26385Institucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oaiEcuador***opendoar:02025-05-02T16:00:12falseInstitucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oai*Ecuador***opendoar:02025-05-02T16:00:12Repositorio Universidad Nacional de Loja - Universidad Nacional de Lojafalse
spellingShingle Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025
Alvarado Rodas, Lizbeth Ximena
<ADMINISTRACION DE EMPRESAS>
<EMPRESA>
<LOJA>
<ADULTOS>
status_str publishedVersion
title Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025
title_full Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025
title_fullStr Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025
title_full_unstemmed Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025
title_short Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025
title_sort Plan de capacitación para la empresa “FERROCENTRO UNIMAX” de la ciudad de Loja, periodo 2022-2025
topic <ADMINISTRACION DE EMPRESAS>
<EMPRESA>
<LOJA>
<ADULTOS>
url https://dspace.unl.edu.ec/jspui/handle/123456789/26385