Auditoria de gestión al departamento médico de la de la Empresa eléctrica regional del sur S.A. de Loja, en el período del 01 de enero al 31 de diciembre del 2014

ABSTRACT The development of the thesis was found addressed to the main objective of carrying out management audit of the Department doctor of company electric Regional southern S. To, achieving a situational analysis in relation to the management carried out by the Department, allowing to compare th...

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Autor principal: Valarezo Gonzalez (author)
Formato: bachelorThesis
Publicado em: 2016
Assuntos:
Acesso em linha:http://dspace.unl.edu.ec/jspui/handle/123456789/9711
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Resumo:ABSTRACT The development of the thesis was found addressed to the main objective of carrying out management audit of the Department doctor of company electric Regional southern S. To, achieving a situational analysis in relation to the management carried out by the Department, allowing to compare the results with planning, for which of I use an internal control questionnaire, were indicators of efficiency and effectiveness, is verify the legality and accuracy of the activities and finally presented a report of audit with the respective conclusions and recommendations valid reasonable and timely help to the improvement of the institution. The objectives were achieved in their entirety; for the respective compliance initially developed questionnaires, which were applied to the staff of the Department, where it was observed and assessed the flaws which arose; was developed indicators of efficiency and effectiveness that were developed on the basis of the activities that were planned and assigned functions, obtaining percentages that allowed evaluating degrees of compliance and development of staff; was verified the legality placing in the narrative certificates standard or regulation which were contrary to the shortcoming detected; the accuracy was confirmed by placing the corresponding evidence of activities that were planned and the functions assigned in the period to 2014; the audit report is located at the end of this paper with conclusions and recommendations, which seek to contribute to the correct function of the Department; also applied various methods such as the inductive, deductive, mathematical, analytical, synthetic and descriptive which were constituted as the support for the development of the audit, helping to detect finds, to develop theories to draw up papers work, summarize information, perform calculations, etc. At the end of the thesis work results show that budget was considered the main reason for non-compliance of planned activities.