"Sistema de reestructuración organizacional para sostener el crecimiento de la agencia de viajes y operadora "KAMAC".

The company currently has an interest in improving their performance are geared towards meeting business objectives to better serve their customers, by applying methods and procedures. Thus, it carried out research into alternatives to meet customer satisfaction, raising Organizational restructuring...

Full description

Saved in:
Bibliographic Details
Main Author: Ureña Echeverría, Nancy Paola (author)
Other Authors: Viteri Bermeo, Giselle Estefanía (author)
Format: bachelorThesis
Language:spa
Published: 2013
Subjects:
Online Access:http://dspace.ups.edu.ec/handle/123456789/4151
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The company currently has an interest in improving their performance are geared towards meeting business objectives to better serve their customers, by applying methods and procedures. Thus, it carried out research into alternatives to meet customer satisfaction, raising Organizational restructuring to sustain growth of the travel agency and Operator "Kamac" it will bring significantly in how it microenterprise performs administrative management, thus contributing to the performance, coordination and productivity.