Diseño e implementación de un sistema de gestión de calidad en el proceso de producción basado en las normas ISO 9000:2000 para la empresa ANILEC S.A

This work concerns the design level and implementation of a quality management system based on ISO 9000: 2000 and consists of five chapters: Overview, total quality management, processes for quality policy ANILEC CA, Preparation of documentation for quality management system for the company ANILEC C...

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Bibliografiske detaljer
Hovedforfatter: Díaz Albán, Nelson Rodrigo (author)
Format: bachelorThesis
Sprog:spa
Udgivet: 2011
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Online adgang:http://dspace.ups.edu.ec/handle/123456789/1645
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Beskrivelse
Summary:This work concerns the design level and implementation of a quality management system based on ISO 9000: 2000 and consists of five chapters: Overview, total quality management, processes for quality policy ANILEC CA, Preparation of documentation for quality management system for the company ANILEC CA based on the ISO 9000: 2000, conclusions and recommendations. The basic concepts that manifest before entering the central theme, from administrative terms are closely linked to quality.