Creación y aplicación de un modelo de evaluación de la calidad del servicio orientado a 5 instituciones privadas según correspondan a la actividad económica "Recreación y Entretenimiento" en la ciudad de Guayaquil.
The objective of this project is to create and implement a model to evaluate service quality in private institutions by economic activity, recreation and entertainment in the city of Guayaquil. A questionnaire was made with 119 questions that form a cross matrix by 17x7, the following model is from...
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| Glavni autor: | |
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| Format: | bachelorThesis |
| Jezik: | spa |
| Izdano: |
2014
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| Teme: | |
| Online pristup: | http://dspace.ups.edu.ec/handle/123456789/7273 |
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