Infraestructura hotelera y su proyección en la demanda turística del cantón yaguachi
The main objective of this research work is to analyze the hotel infrastructure for the capture of greater tourist demand of the town Yaguachi Canton to pose some questions in this investigation allowed to know about the subject. the collection of information is performed by techniques and instrumen...
Gardado en:
| Autor Principal: | |
|---|---|
| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2019
|
| Subjects: | |
| Acceso en liña: | http://dspace.utb.edu.ec/handle/49000/6223 |
| Tags: |
Engadir etiqueta
Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!
|
Engadir etiqueta | _version_ | 1863483780064346112 |
|---|---|
| author | Gavilanez Sanchez, Gladys Gabriela |
| author_facet | Gavilanez Sanchez, Gladys Gabriela |
| author_role | author |
| collection | Repositorio Universidad Técnica de Babahoyo |
| dc.contributor.none.fl_str_mv | Castillo, Victor |
| dc.creator.none.fl_str_mv | Gavilanez Sanchez, Gladys Gabriela |
| dc.date.none.fl_str_mv | 2019-07-03T13:45:10Z 2019-07-03T13:45:10Z 2019 |
| dc.format.none.fl_str_mv | 52 p. application/pdf |
| dc.identifier.none.fl_str_mv | http://dspace.utb.edu.ec/handle/49000/6223 |
| dc.language.none.fl_str_mv | spa |
| dc.publisher.none.fl_str_mv | BABAHOYO: UTB, 2019 |
| dc.rights.none.fl_str_mv | http://creativecommons.org/licenses/by-nc-sa/3.0/ec/ info:eu-repo/semantics/openAccess |
| dc.source.none.fl_str_mv | reponame:Repositorio Universidad Técnica de Babahoyo instname:Universidad Técnica de Babahoyo instacron:UTB |
| dc.subject.none.fl_str_mv | Infraestructura hotelera Servicios Demanda turística Satisfacción |
| dc.title.none.fl_str_mv | Infraestructura hotelera y su proyección en la demanda turística del cantón yaguachi |
| dc.type.none.fl_str_mv | info:eu-repo/semantics/publishedVersion info:eu-repo/semantics/bachelorThesis |
| description | The main objective of this research work is to analyze the hotel infrastructure for the capture of greater tourist demand of the town Yaguachi Canton to pose some questions in this investigation allowed to know about the subject. the collection of information is performed by techniques and instruments of study, which facilitated the understanding and interpretation of the variables of the problem such as interviews, which was done to two professionals of the GAD Municipal of Yaguachi, three officials in charge of the tourist places, to the owner of the current hotel infrastructure and surveys , the same that was done to 65 inhabitants of the town, to maintain direct contact with the population to investigate, after having analyzed the results obtained by collecting data, it was possible to observe and verify the limited place of lodging in the town of yaguachi ; the only infrastructure that currently exists is the "Hotel Chang", the same does not have a good quality of service, equipment and facilities needed to offer to the tourist or visitor this means that the officials of the tourist places or the community recommend tourists to stay elsewhere (nearby towns that offer good service and quality to the client) as this will generate little tourist demand in this sector. The purpose of this study is with the help of the Ministry of Tourism, to train and motivate the owner of the hotel and the employees of the "Hotel Chang" on improving the quality of the establishment and how to provide a good service for customer satisfaction, in order to attract more visitors and meet the four needs of the tourist to make Yaguachi a place with great tourist potential, at the same time provide excellent service quality and unique experience to tourists. |
| eu_rights_str_mv | openAccess |
| format | bachelorThesis |
| id | UTB_0a30ea390a3b6509271bbe77e732c677 |
| instacron_str | UTB |
| institution | UTB |
| instname_str | Universidad Técnica de Babahoyo |
| language | spa |
| network_acronym_str | UTB |
| network_name_str | Repositorio Universidad Técnica de Babahoyo |
| oai_identifier_str | oai:dspace.utb.edu.ec:49000/6223 |
| publishDate | 2019 |
| publisher.none.fl_str_mv | BABAHOYO: UTB, 2019 |
| reponame_str | Repositorio Universidad Técnica de Babahoyo |
| repository.mail.fl_str_mv | . |
| repository.name.fl_str_mv | Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyo |
| repository_id_str | 0 |
| rights_invalid_str_mv | http://creativecommons.org/licenses/by-nc-sa/3.0/ec/ |
| spelling | Infraestructura hotelera y su proyección en la demanda turística del cantón yaguachiGavilanez Sanchez, Gladys GabrielaInfraestructura hoteleraServiciosDemanda turísticaSatisfacciónThe main objective of this research work is to analyze the hotel infrastructure for the capture of greater tourist demand of the town Yaguachi Canton to pose some questions in this investigation allowed to know about the subject. the collection of information is performed by techniques and instruments of study, which facilitated the understanding and interpretation of the variables of the problem such as interviews, which was done to two professionals of the GAD Municipal of Yaguachi, three officials in charge of the tourist places, to the owner of the current hotel infrastructure and surveys , the same that was done to 65 inhabitants of the town, to maintain direct contact with the population to investigate, after having analyzed the results obtained by collecting data, it was possible to observe and verify the limited place of lodging in the town of yaguachi ; the only infrastructure that currently exists is the "Hotel Chang", the same does not have a good quality of service, equipment and facilities needed to offer to the tourist or visitor this means that the officials of the tourist places or the community recommend tourists to stay elsewhere (nearby towns that offer good service and quality to the client) as this will generate little tourist demand in this sector. The purpose of this study is with the help of the Ministry of Tourism, to train and motivate the owner of the hotel and the employees of the "Hotel Chang" on improving the quality of the establishment and how to provide a good service for customer satisfaction, in order to attract more visitors and meet the four needs of the tourist to make Yaguachi a place with great tourist potential, at the same time provide excellent service quality and unique experience to tourists.El objetivo principal de este trabajo investigativo es el de analizar la infraestructura hotelera para la captación de mayor demanda turística del Cantón Yaguachi, al plantearse algunas interrogantes en esta investigación permitió conocer sobre el tema.Con la recopilación de información se la realizo mediante técnicas e instrumentos de estudio, los cuales facilito la comprensión e interpretación de las variables del problema como entrevistas, la cual se le realizo a 2 profesionales del G.A.D Municipal de Yaguachi , 3 funcionarios encargados de los lugares turísticos , a la propietaria de la actual infraestructura hotelera y encuestas, la misma que se le realizo a 65 habitantes del cantón,para mantener contacto directo con la población a investigar;luego de haber analizados los resultados obtenidos mediante la recopilación de datos, se pudo observar y constatar el limitado lugar de hospedajes en el Cantón Yaguachi ; la única infraestructura que existe actualmente es el “Hotel Chang”, el mismo no cuenta con una buena calidad del servicio, equipamiento e instalaciones necesarias para ofertar al turista o visitante esto conlleva que los funcionarios de los lugares turisticos o la comunidad recomiendan a los turistas hospedarse a otros lados(cantones cercas que ofrezcan buen servicio y calidad hacia el cliente) ya que esto generara poca demanda turística en este sector.El propósito de este estudio es con la ayuda del Ministerio de Turismo , capacitar y motivar al propietario del dueño y a los empleados del “Hotel Chang” sobre la mejora de calidad del establecimiento y como brindar un buen servicio para la satisfacción del cliente, con el fin de captar mas afluencia de visitantes y cumplir con las cuatros necesidades del turista para que Yaguachi sea un lugar con gran potencial turistico,a su vez brindar una excelencia calidad de servicios y experiencia única al turista.BABAHOYO: UTB, 2019Castillo, Victor2019-07-03T13:45:10Z2019-07-03T13:45:10Z2019info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis52 p.application/pdfhttp://dspace.utb.edu.ec/handle/49000/6223spahttp://creativecommons.org/licenses/by-nc-sa/3.0/ec/info:eu-repo/semantics/openAccessreponame:Repositorio Universidad Técnica de Babahoyoinstname:Universidad Técnica de Babahoyoinstacron:UTB2019-07-05T08:00:30Zoai:dspace.utb.edu.ec:49000/6223Institucionalhttp://dspace.utb.edu.ec/Universidad públicahttps://utb.edu.ec/http://dspace.utb.edu.ec/oai.Ecuador...opendoar:02026-04-25T22:23:59.287030Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyotrue |
| spellingShingle | Infraestructura hotelera y su proyección en la demanda turística del cantón yaguachi Gavilanez Sanchez, Gladys Gabriela Infraestructura hotelera Servicios Demanda turística Satisfacción |
| status_str | publishedVersion |
| title | Infraestructura hotelera y su proyección en la demanda turística del cantón yaguachi |
| title_full | Infraestructura hotelera y su proyección en la demanda turística del cantón yaguachi |
| title_fullStr | Infraestructura hotelera y su proyección en la demanda turística del cantón yaguachi |
| title_full_unstemmed | Infraestructura hotelera y su proyección en la demanda turística del cantón yaguachi |
| title_short | Infraestructura hotelera y su proyección en la demanda turística del cantón yaguachi |
| title_sort | Infraestructura hotelera y su proyección en la demanda turística del cantón yaguachi |
| topic | Infraestructura hotelera Servicios Demanda turística Satisfacción |
| url | http://dspace.utb.edu.ec/handle/49000/6223 |