Gestión de ventas del Comercial Calzado Mejía ubicado en el cantón Montalvo.

The case study entitled Sales Management of the Calzado Mejía commercial located in the Montalvo canton has the general objective of Evaluating the Sales Management of the Calzado Mejía commercial, analyzing how the different sales processes are carried out, where the root cause method was applied....

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Tác giả chính: Mercado Sánchez, Jamileth Jazmín (author)
Định dạng: bachelorThesis
Được phát hành: 2022
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Truy cập trực tuyến:http://dspace.utb.edu.ec/handle/49000/12485
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author Mercado Sánchez, Jamileth Jazmín
author_facet Mercado Sánchez, Jamileth Jazmín
author_role author
collection Repositorio Universidad Técnica de Babahoyo
dc.contributor.none.fl_str_mv Peñaherrera Larenas, Milton Fabián
dc.creator.none.fl_str_mv Mercado Sánchez, Jamileth Jazmín
dc.date.none.fl_str_mv 2022-09-20T04:25:34Z
2022-09-20T04:25:34Z
2022
dc.format.none.fl_str_mv 41 p.
application/pdf
dc.identifier.none.fl_str_mv http://dspace.utb.edu.ec/handle/49000/12485
dc.language.none.fl_str_mv es
dc.publisher.none.fl_str_mv Babahoyo: UTB-FAFI. 2022
dc.rights.none.fl_str_mv Atribución-NoComercial-SinDerivadas 3.0 Ecuador
http://creativecommons.org/licenses/by-nc-nd/3.0/ec/
info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Técnica de Babahoyo
instname:Universidad Técnica de Babahoyo
instacron:UTB
dc.subject.none.fl_str_mv Gestión
Ventas
Comercial
Clientes
Estrategias de ventas
dc.title.none.fl_str_mv Gestión de ventas del Comercial Calzado Mejía ubicado en el cantón Montalvo.
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/bachelorThesis
description The case study entitled Sales Management of the Calzado Mejía commercial located in the Montalvo canton has the general objective of Evaluating the Sales Management of the Calzado Mejía commercial, analyzing how the different sales processes are carried out, where the root cause method was applied. that allowed to know the problems and factors that affect the sales of the business and the techniques used were an interview directed to the owner of the commercial to know her criteria on the management in her premises and an online survey to loyal customers and prospects where the issues involved in your purchase decision. It was concluded that the factors that affect the sales processes are poor organization, carrying out commercial operations in an ambiguous manner, not having a system to control the movement of merchandise and the problems determined were, poor service, inadequate work environment, lack of motivation on the part of the staff that is felt by consumers, not establishing a direct relationship between quality and price, for which the use of social networks was recommended as a means of communication between the commercial and its customers and therefore be used as a sales strategy to reach them with offers and promotions, create digital catalogs showing the variety of merchandise available so that customers do not have to go physically to the commercial.
eu_rights_str_mv openAccess
format bachelorThesis
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network_acronym_str UTB
network_name_str Repositorio Universidad Técnica de Babahoyo
oai_identifier_str oai:dspace.utb.edu.ec:49000/12485
publishDate 2022
publisher.none.fl_str_mv Babahoyo: UTB-FAFI. 2022
reponame_str Repositorio Universidad Técnica de Babahoyo
repository.mail.fl_str_mv .
repository.name.fl_str_mv Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyo
repository_id_str 0
rights_invalid_str_mv Atribución-NoComercial-SinDerivadas 3.0 Ecuador
http://creativecommons.org/licenses/by-nc-nd/3.0/ec/
spelling Gestión de ventas del Comercial Calzado Mejía ubicado en el cantón Montalvo.Mercado Sánchez, Jamileth JazmínGestiónVentasComercialClientesEstrategias de ventasThe case study entitled Sales Management of the Calzado Mejía commercial located in the Montalvo canton has the general objective of Evaluating the Sales Management of the Calzado Mejía commercial, analyzing how the different sales processes are carried out, where the root cause method was applied. that allowed to know the problems and factors that affect the sales of the business and the techniques used were an interview directed to the owner of the commercial to know her criteria on the management in her premises and an online survey to loyal customers and prospects where the issues involved in your purchase decision. It was concluded that the factors that affect the sales processes are poor organization, carrying out commercial operations in an ambiguous manner, not having a system to control the movement of merchandise and the problems determined were, poor service, inadequate work environment, lack of motivation on the part of the staff that is felt by consumers, not establishing a direct relationship between quality and price, for which the use of social networks was recommended as a means of communication between the commercial and its customers and therefore be used as a sales strategy to reach them with offers and promotions, create digital catalogs showing the variety of merchandise available so that customers do not have to go physically to the commercial.The case study entitled Sales Management of the Calzado Mejía commercial located in the Montalvo canton has the general objective of Evaluating the Sales Management of the Calzado Mejía commercial, analyzing how the different sales processes are carried out, where the root cause method was applied. that allowed to know the problems and factors that affect the sales of the business and the techniques used were an interview directed to the owner of the commercial to know her criteria on the management in her premises and an online survey to loyal customers and prospects where the issues involved in your purchase decision. It was concluded that the factors that affect the sales processes are poor organization, carrying out commercial operations in an ambiguous manner, not having a system to control the movement of merchandise and the problems determined were, poor service, inadequate work environment, lack of motivation on the part of the staff that is felt by consumers, not establishing a direct relationship between quality and price, for which the use of social networks was recommended as a means of communication between the commercial and its customers and therefore be used as a sales strategy to reach them with offers and promotions, create digital catalogs showing the variety of merchandise available so that customers do not have to go physically to the commercial.El estudio de caso titulado Gestión de ventas del comercial Calzado Mejía ubicado en el cantón Montalvo tiene como objetivo general Evaluar la Gestión de ventas del comercial Calzado Mejía, analizando como se llevan a cabo los distintos procesos de ventas, donde se aplicó el método causa raíz que permitió conocer las problemáticas y factores que afectan las ventas del negocio y las técnicas empleadas fueron un entrevista dirigida a la propietaria del comercial para conocer su criterio sobre la gestión en su local y una encuesta online a los clientes fieles y prospectos donde se determinaron las problemáticas que intervienen en su decisión de compra. Se llego a la conclusión que los factores que afectan los procesos de ventas son, la mala organización, la realización de operaciones comercial de manera ambigua, el no contar con un sistema para el control de los movimientos de las mercaderías y las problemáticas determinadas fueron, la mala atención, el ambiente laboral inadecuado, la desmotivación por parte del personal que es palpada por los consumidores, no establecer una relación directa entre calidad y precio, para lo cual se recomendó el uso de redes sociales que sean vía de comunicación entre el comercial y sus clientes y por ende ser utilizada como una estrategia de ventas para llegar a los mismos con ofertas y promociones, crear catálogos digitales donde se muestre la variedad de mercadería de la cual se dispone para que de esta manera los clientes no tenga que acudir físicamente al comercial.Babahoyo: UTB-FAFI. 2022Peñaherrera Larenas, Milton Fabián2022-09-20T04:25:34Z2022-09-20T04:25:34Z2022info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis41 p.application/pdfhttp://dspace.utb.edu.ec/handle/49000/12485esAtribución-NoComercial-SinDerivadas 3.0 Ecuadorhttp://creativecommons.org/licenses/by-nc-nd/3.0/ec/info:eu-repo/semantics/openAccessreponame:Repositorio Universidad Técnica de Babahoyoinstname:Universidad Técnica de Babahoyoinstacron:UTB2022-09-20T08:01:09Zoai:dspace.utb.edu.ec:49000/12485Institucionalhttp://dspace.utb.edu.ec/Universidad públicahttps://utb.edu.ec/http://dspace.utb.edu.ec/oai.Ecuador...opendoar:02026-04-25T22:22:48.445453Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyotrue
spellingShingle Gestión de ventas del Comercial Calzado Mejía ubicado en el cantón Montalvo.
Mercado Sánchez, Jamileth Jazmín
Gestión
Ventas
Comercial
Clientes
Estrategias de ventas
status_str publishedVersion
title Gestión de ventas del Comercial Calzado Mejía ubicado en el cantón Montalvo.
title_full Gestión de ventas del Comercial Calzado Mejía ubicado en el cantón Montalvo.
title_fullStr Gestión de ventas del Comercial Calzado Mejía ubicado en el cantón Montalvo.
title_full_unstemmed Gestión de ventas del Comercial Calzado Mejía ubicado en el cantón Montalvo.
title_short Gestión de ventas del Comercial Calzado Mejía ubicado en el cantón Montalvo.
title_sort Gestión de ventas del Comercial Calzado Mejía ubicado en el cantón Montalvo.
topic Gestión
Ventas
Comercial
Clientes
Estrategias de ventas
url http://dspace.utb.edu.ec/handle/49000/12485